Field Care Coordinator RN, Columbiana County OH

Position: Field Care Coordinator RN, Columbiana County OH and Surrounding Areas

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you are located in or around Columbiana County, Ohio, you will have the flexibility to work remotely • as you take on some tough challenges. Primary Responsibilities: • Work collaboratively with the interdisciplinary care team, specifically external entities such as Provider Practices to ensure an integrated team approach. • Engage members either over the phone or face to face (as necessary) to assist with closing gaps in care, linking to necessary services and providing education about their health. • Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification information, current plan of care). • Conduct member health assessment that includes bio-psychosocial, functional, and behavioral health needs. • Utilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they are presented to complete assessment. • Identify member service needs related to health concerns. • Engage member to participate in the assessment process and collaboratively develop Care Plans based on their individual needs, preferences, and objectives. • Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals. • Identify member support systems available and incorporate into their Care Plan. • Review plan benefits and identify appropriate programs and services based on health needs and benefits. • Integrate health care and service needs into a plan or recommendation for member care and service. • Collaborate with member to create solutions to overcome barriers to achieving healthcare goals. • Identify relevant community resources available based on member needs. • Refer members to appropriate programs and services. • Facilitate member choice of preferred provider. • Advocate for individuals and communities within the health and social service systems. • Serve as the single point of contact for external providers assisting with member needs and care coordination. • Access to reliable transportation that will enable you to travel to client and/or patient site within a designated area.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as
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