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IT Vendor Management Specialist Lead - Remote/Telecommute

Remote, USA Full-time Posted 2025-05-21

Job Description:

Responsibilities: • As a member of the DHB Contract Management and Procurements Unit, work includes consulting with DHB leadership, business owners, and other stakeholders in obtaining contract services, technical consulting services, facilitating evaluations, training, guidance, and recommendations for improving procurement operations, while ensuring fiscal responsibility. Contract Development and Procurement Management. • Resolve contractual and interpretive differences between vendors and business units. • Develop procurement documents and recommend procurement strategies. • Provide support to ensure contract objectives align with key stakeholders expectations and provide project status throughout the contract development phases. • Knowledge of IT procurement best practices, rules and regulations, Division policies and procedures, and market conditions. • Evaluate and analyze bids, coordinate source selection activities, and recommend award. • Exhibit strategic thinking capability with strong leadership and negotiation skills. • Perform risk analysis and recommend action to minimize risk. • Participate in vendor protests regarding vendor selection and contract awards. • Perform analysis of the total cost of ownership of IT commodities, services, and equipment. • Lead the execution of the strategic sourcing methodology for high-value, complex requisitions, collaborating with State Procurement and end-users as required / appropriate. • Apply sound business judgment and work in a deadline-oriented environment. IT Contract Management: • Review and assist with negotiating contracts and contract amendments, in all areas of complexity, with minimal supervision. • Provide recommendations on business risks to contract owners, coordinate appropriate additional reviews from departments such as Security, depending on contract type. • Ensure compliance with Federal/State Policies and Standard Operating Procedures. • Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards. • Develop and promote strategic partnerships with stakeholders. IT Contract Monitoring: • Organize, deconstruct, interpret, and monitor contracts and clauses to drive standardization. • Contribute to the identification of opportunities for improving the operation of the contract. • Contribute to the identification of instances where contract requirements have not been met, addressing remedial action. • Recommend future remedial or corrective action in alignment with the Terms and Conditions of the contract. • Assist in drafting contract documentation and related correspondence for audit and management purposes. Program Management: • Assist in leading the planning, design, and implementation of a Vendor Performance Management program including the policy, framework, and procedures. • Contribute and execute the overall strategy and vision of the Vendor Management team (VMU). • Review vendor risk assessment outputs to ensure risk has been appropriately assessed. • Lead in the design, creation, and delivery of VMU training to internal stakeholders. • Ensure VMU documents and activities are performed in compliance with applicable laws, regulatory standards, and company policies and procedures. • Lead in teams preparation and involvement in regulatory examinations. • Challenge and provide process improvement strategies on existing procedures and processes across the team to achieve efficiencies. • Support Business Continuity Planning, Inherent Risk, and Entity Level Controls.

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