Loan Closer/Processor 1/2 Flex (PCN 089071)
About the position
This on-site position is located in our Juneau Headquarters Office, in beautiful downtown Juneau, Alaska. This position is not eligible for telework. Are you currently in banking? Do you have any office administrative experience? We believe this is the exciting new career path just for you! We train our loan closers to become experts on all commercial loan transactions that could lead to other advancement opportunities. This is a crucial position in our Documents section, ensuring loan terms and agreements, interest rates, closing costs, are correct and ensuring transparency and accuracy. Throughout the process, the loan closer provides exceptional customer service, addressing the borrower inquiries with patience and expertise and guides them through the entire closing process. This individual will be a key contributor to the efficient and effective operation of our closing functions and will conduct the State's closing business with professionalism, integrity, accountability, and a spirit of continuous improvement. Your role directly impacts borrowers' lives and contributes to not only their success but our organization's success as well! Ready to embark on this thrilling journey? Apply now and let's create financial magic together!
Responsibilities
Ensure the accurate and efficient closing of loan transactions for all loan programs administered by the Division of Investments.
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Provide exceptional customer service to borrowers, addressing inquiries with patience and expertise.
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Conduct the State's closing business with professionalism, integrity, and accountability.
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Utilize proprietary software for all loan programs administered, including entering data and customer correspondence.
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Review and analyze existing borrower information.
Requirements
High School diploma or the equivalent.
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Six months of experience performing a variety of office clerical assignments of average difficulty.
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Completion of post-secondary coursework from an accredited institution can substitute for the required experience.
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For Loan Closer/Processor 2 level: Six months of experience in lending, banking, real estate, title insurance, or a closely related field.
Nice-to-haves
Experience in banking or office administration.
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Completion of the training program for Loan Closer/Processors at the Division of Investments.
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental.
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Employer paid Basic Life insurance with additional coverage available.
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Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS).
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Matching employer contribution into a defined contribution program (new employees).
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Twelve (12) paid holidays a year.
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