Back to Jobs

IMMEDIATE HIRE - Client / Customer Service Rep

Remote, USA Full-time Posted 2025-05-21

Job Description:

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.

A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

Customer Service Specialist Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers issues. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. Maintaining a polite, helpful, and professional manner at all times. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Familiarizing yourself with new products and services as they are introduced. Attending workshops and meetings as required. Providing training to new customer service agents. Respecting client confidentiality at all times. Customer Service Specialist Requirements: High school diploma or GED. Bachelors degree in business, communications, or a related field may be advantageous. Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. The ability to speak a second language may be advantageous. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required. Superb written and verbal communication skills.

Required Skills:
•Customer Support

Salary Package:
$ 20.00 - 35.00 (US Dollar)
Package Details: QT Communications & Technology

Apply Job!

 

Similar Jobs

Media Manager, Pureplay/ Marketplace - Amazon & Chewy

Remote, USA Full-time

Cyber Underwriter (VP) - Fully Remote / WeWork

Remote, USA Full-time

Insurance Customer Service and Sales Virginia Beach, VA

Remote, USA Full-time

Real Estate Advertising Sales Rep RECURRING COMMISSION ONLY

Remote, USA Full-time

Content Creator, TikTok - Disney Parks News Blog

Remote, USA Full-time

Tesla Remote Job (Data Entry, Entry Level) $70k-$80k/Year

Remote, USA Full-time

Remote Licensed Associate Counselor | Flexible Work Options

Remote, USA Full-time

Remote Licensed Associate Counselor | Flexible Work Options

Remote, USA Full-time

Remote- Customer Service / Live Chat Agents WFH

Remote, USA Full-time

Entry-Level Travel Booking Sales Team – Work Remotely

Remote, USA Full-time

Require ISEE Tutor (In-Person) in Beverly Hills, Santa Monica Area in Beverly Hills, CA

Remote, USA Full-time

[PART_TIME Remote] Civil Engineering Work from Home-

Remote, USA Full-time

Looking for English Teachers - Earn Money Online in Pueblo, CO

Remote, USA Full-time

Per Diem Field Licensed Vocational Nurse /LVN

Remote, USA Full-time

Apply Now: Senior Client Partner - Walmart

Remote, USA Full-time

Urgently Hiring: Require (USA) Asset Protection Operations Coach

Remote, USA Full-time

Launch Your Career in Insurance: No Experience Needed

Remote, USA Full-time

Provider Relations Advocate LTSS - Remote Multiple Specific...

Remote, USA Full-time

Customer Service, Medical Receptionist, Remote-USA

Remote, USA Full-time

Superprof is hiring: Digital Marketing Tutoring Jobs in Saint Petersburg

Remote, USA Full-time