Remote Entry Level Customer Support

About the position The Remote Entry Level Customer Support position at TEKsystems involves responding to inquiries and requests from members in a structured contact center environment. The role focuses on providing information about the client's products and services while ensuring an optimal member experience through effective communication and transaction handling. Responsibilities • Respond to inquiries and requests from members and other individuals in a high-volume contact center. , • Provide information regarding Client's products and services, demonstrating knowledge and active listening. , • Perform transactions or related functions for various accounts including savings, checking, consumer loans, and credit cards. , • Advise members on other products and services that may fit their needs to enhance member interaction. Requirements • Strong communication skills and active listening abilities. , • Ability to adapt to multiple systems and engagement methods. , • Basic knowledge of financial products and services. Nice-to-haves • Experience in customer service or support roles. Benefits • Medical, dental & vision insurance , • 401(k) Retirement Plan with pre-tax and Roth options , • Life Insurance (Voluntary Life & AD&D) , • Short and long-term disability insurance , • Health Spending Account (HSA) , • Transportation benefits , • Employee Assistance Program , • Paid Time Off (PTO), Vacation or Sick Leave Apply Job!