Back to Jobs

American express remote jobs virtual customer care professional

Remote, USA Full-time Posted 2025-05-21

Job Summary:

American Express is seeking virtual customer care professionals to join their team. This is a remote position with a flexible schedule opportunity. The salary for this position is competitive and includes benefits such as health, dental, paid training, and paid vacations.

Description:

As a virtual customer care professional at American Express, you will be responsible for providing excellent customer service to card members. You will handle inquiries, resolve issues, and assist with account management. This position requires strong communication skills, problem-solving abilities, and a customer-focused mindset.

Requirements:

1. High school diploma or equivalent

2. Excellent communication skills

3. Strong computer skills

4. Ability to multitask and prioritize

5. Customer service experience preferred

6. Ability to work independently

7. Attention to detail

Responsibilities:

1. Respond to customer inquiries via phone, email, and chat

2. Assist customers with account management tasks

3. Resolve customer issues in a timely and efficient manner

4. Provide recommendations and solutions to enhance customer satisfaction

5. Maintain accurate records of customer interactions

6. Collaborate with team members to ensure a seamless customer experience

7. Meet performance metrics and goals set by the company

Benefits:

– Competitive salary

– Health and dental insurance

– Paid training and ongoing development opportunities

– Paid vacation and sick leave

– Flexible schedule options

– Remote work opportunity

Education:

High school diploma or equivalent

Experience:

Customer service experience preferred

Company Overview:

American Express is a global financial services company known for its premium credit card products and exceptional customer service. With a focus on innovation and excellence, American Express is committed to providing the best possible experience for its customers. Joining the American Express team as a virtual customer care professional offers the opportunity to work remotely, have a flexible schedule, and make a positive impact on customers’ lives. Apply today to become a part of this dynamic and rewarding team.

Apply Now

Apply Job!

 

Similar Jobs

Remote Visually Impaired Teacher - Virtual | WFH

Remote, USA Full-time

Customer Service – Data / Order Entry Specialist

Remote, USA Full-time

Delta Virtual Assistant Jobs (High Paying Remote Work)

Remote, USA Full-time

Jr Data Entry Clerk - Part Time (Remote)

Remote, USA Full-time

American Airlines Customer Support Representative (Work At Home)

Remote, USA Full-time

Remote Online Jobs CVS Specialist – Employment Opportunities

Remote, USA Full-time

System Solution Architect, High Performance Computing Racks (REMOTE)

Remote, USA Full-time

[part Time Remote Jobs] Netflix Data Entry Jobs

Remote, USA Full-time

Call Center Representative (Remote) - Work from home

Remote, USA Full-time

Delta Remote Jobs – [Customer Service Representative] Needed

Remote, USA Full-time

Remote Entry Level Customer Service Representative

Remote, USA Full-time

LHH Recruitment Solutions Sales Executive- Supply Chain & Logistics Hybrid Greensboro, NC

Remote, USA Full-time

Bilingual Temp Customer Service Representative

Remote, USA Full-time

In-Home Caregivers - Queen Anne's County in Crumpton, MD

Remote, USA Full-time

Principal Site Reliability Engineer - Cloud (Remote)

Remote, USA Full-time

Transportation Specialist, Amazon Inbound Transportation

Remote, USA Full-time

Remote Customer Service Representative

Remote, USA Full-time

Director Center Research Excellence

Remote, USA Full-time

Customer Service (remote work )

Remote, USA Full-time

Need Teacher - Elementary - Grade 3 (2023-2024 SY) in Connecticut

Remote, USA Full-time