Customer Service / Sales Representative (Entry Level) - Flooring Services of Texas
Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.
SUMMARY: As a Central Processer, you"ll be the central point of contact for our customers and the internal sales team. You"ll manage a variety of tasks crucial to maintaining smooth customer service and sales operations while ensuring customer satisfaction.
Overview Of Your Daily Tasks
Manage and respond to emails throughout the day
Answer and handle incoming phone calls
Run multiple reports as needed
Gather necessary information and documents to create customer orders
Create detailed work orders, including:
* Entering material and labor line items
Typing out precise installation instructions
Perform regular follow-ups with customers and team members
Maintain accurate records and databases
Skills/Experience To Help You Succeed In This Role
Typing speed of at least 40 WPM
Excellent communication and interpersonal skills
Adaptability and flexibility in a changing environment
Ability to thrive in a fast-paced work setting
Professional demeanor in all forms of communication
Strong multitasking abilities
Accurate and efficient data entry skills
High-level problem-solving capabilities
Leadership qualities, including a sense of urgency and initiative
Ability to work effectively both in a team and independently
Capability to complete tasks within specified timeframes
Benefits Of Working With Our Team
Medical, Dental and Vision coverage
401K
Paid Holidays
Vacation and Personal Time
Employee appreciation events
Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.
Flooring Services, LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More
PI254972565
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