Virtual Customer Service Lead 20-25 Hours per Week (IC-DH)
We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.
Key Responsibilities
Manage Google Drive/Docs
Manage Helpscout (customer service email platform)
Manage and organize Kajabi (or similar CRM platform as they may be switching in the near future)
Manage Zapier
Manage a custom built backend site for our App (client will train them on this but they need someone comfortable learning new tech)
Manage Apple Connect (won't be doing any coding, strictly App store management)
Manage Google Play Console (won't be doing any coding, strictly Google Play store management)
Manage Test Flight (App testing)
Requirements
Experience in project management / customer service lead (a plus)
Detail oriented
Strong skills organizing data
Excellent communicator and ability to interact with customers
Tech savvy
Intuitively organized
Detail oriented
Self-starter
20-25 hours per week (may increase depending on workload)
Eastern, Central, Mountain, or Pacific Time Zone
Benefits
There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.
Apply Job!