Remote/Hybrid Outbound Customer Service Representative (OB Experience Required)
Employer Industry: Home Improvement Services
Why Consider This Job Opportunity...
Opportunity to continue working from home in a post-pandemic workplace
Eligible for Medical, Dental, and Vision benefits after 60 days of continuous employment
$15,000 Life Insurance (Company Paid)
401K plan eligibility after 1 year of service with company match of up to 4%
Paid Time Off - Earn 10 days per year after a 90-day probationary period
$200 Monthly Incentive Bonus Plan and weekly/monthly gift card drawings/contests for meeting goals
What To Expect (Job Responsibilities)
Dial outbound calls to potential customers interested in specific products and book appointments for business partners
Maintain a high degree of data accuracy while booking appointments
Demonstrate excellent written and verbal communication skills consistently
Identify and escalate issues to supervisors as necessary
Adapt to fast-changing guidelines and provide clients with clear information
What Is Required (Qualifications)
High school graduate or G.E.D.
Minimum of one year experience in an inbound/outbound call center or retail environment
Excellent oral and written communication skills
Ability to multitask effectively, managing phone conversations while using a computer
Must be able to pass a background check
How To Stand Out (Preferred Qualifications)
Ability to type at least 25 words per minute
Experience in providing exceptional customer service and maintaining established quality requirements
#HomeImprovement #CustomerService #RemoteWork #CareerOpportunity #Incentives
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