Remote Pharmacy Customer Service Rep | WFH
Pharmacy Customer Service Representative - Remote
Location: Remote (Candidates must reside in the Dallas-Fort Worth Area and have a designated workspace at home...
Compensation: $18-20 per hour, commensurate with experience
Start Date: December 9th
Benefits Include
Comprehensive medical, dental, and vision coverage
Weekly pay cycle
Flexible and encouraging work environment
Role Overview
As a Pharmacy Customer Service Representative, you will serve as the essential voice for patients and healthcare providers, delivering outstanding service and support. Your key duties will encompass addressing customer inquiries, processing medical and prescription claims, and ensuring a favorable experience for all stakeholders.
Key Responsibilities
Handle customer and patient inquiries with empathy while processing medical and prescription claims.
Offer accurate information to patients regarding their prescriptions and pharmacy offerings.
Respond to medical and pharmaceutical billing inquiries promptly and professionally.
Assist patients in navigating medical insurance verification and explore payment options to fulfill their requirements.
Required Skills
Strong communication abilities coupled with a compassionate approach to customer service.
Experience in processing medical and prescription claims.
Familiarity with medical insurance and billing inquiries is advantageous.
Qualifications
At least one year of experience within a healthcare or medical call center environment is required.
Preference will be given to candidates who are knowledgeable in benefit verification and prior authorization processes.
Understanding of medical benefits, medical insurance, and prescriptions is a plus.
Education Requirements
A verifiable high school diploma or equivalent is mandatory.
Career Growth Opportunities
This position offers avenues for professional development and advancement within the company, supported by a flexible and encouraging work culture.
Company Culture And Values
We pride ourselves on fostering an inclusive and supportive work environment that prioritizes employee well-being and customer satisfaction.
Employment Type: Full-Time
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