After Hours Call Center Behavioral Health Advocate - Remote
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
Competitive base pay with premium pay offered for evenings, overnights, weekends, and holidays
Comprehensive benefits package including medical, dental, and vision insurance
Paid Time Off that starts to accrue with your first pay period, plus paid holidays and a floating holiday
Opportunities for career advancement and professional development, including education reimbursement
Flexibility to work remotely for candidates located in Missouri
Employee assistance program and referral bonus program
What To Expect (Job Responsibilities)
Field inbound calls from members and providers for assessment and triage
Conduct initial inpatient admissions for psychiatric and chemical dependency patients
Make patient assessments and determine appropriate levels of care
Manage inpatient mental health cases throughout the entire treatment plan
Coordinate benefits and transitions between various areas of care
What Is Required (Qualifications)
Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
Active, unrestricted independent clinical license in the State of Missouri: LP, LCSW, LMFT, LPC, or RN
2+ years of post-master's or RN experience in a related mental health environment
Proficient with Microsoft Office Suite (i.e., Word, Excel, Outlook, Teams)
Ability to work evenings, overnights, weekends, and holidays per assigned schedule
How To Stand Out (Preferred Qualifications)
Inpatient experience and crisis intervention experience
Behavioral health utilization management experience
Call center experience and dual diagnosis experience with mental health and substance abuse
Experience using Interqual, ASAM, and/or Locus criteria
Experience coordinating benefits and utilizing multiple resources for patients
#HealthcareServices #MentalHealth #RemoteWork #CareerOpportunity #CompetitivePay
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