Call Center Customer Service - Insurance Finding & Filing
Employer Industry: Insurance Recovery Services
- Why consider this job opportunity...
- Salary up to $13.00 hourly
- Tiered bonus system based on team accomplishments, with bonuses of up to $205
- Comprehensive benefits package, including matched 401K and paid time off
- Supportive work environment that emphasizes community engagement and volunteer opportunities
- Recognition as a 2023 Top Workplace by The Oklahoman
- What to Expect (Job Responsibilities):
- Handle inbound calls for insurance filing and route callers to the appropriate team member
- Utilize the Beyond system to cross-reference insurance information on repeat damagers
- Enter and update insurance information accurately in the Beyond system
- Engage in extensive phone usage to file claims and determine appropriate claim codes
- Assist supervisors and team members with tasks as requested
- What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum of 1 year of insurance experience preferred, but not mandatory
- Extensive phone skills and ability to interact positively with customers
- Basic knowledge of Microsoft Excel and intermediate knowledge of Microsoft Outlook and Word
- Strong attention to detail and ability to work independently with minimal supervision
- How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the insurance industry
- Familiarity with claims analysis and reporting processes
- Proven track record of punctuality and excellent attendance
#InsuranceRecovery #CustomerService #RemoteWork #CareerGrowth #TopWorkplace
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