Call Center Operator (Part-Time) – Jackson – KY

Job Title: Call Center Operator (Part Time)- Jackson-KY

Job Type: Part-Time (under 4 hours)

Salary: Hourly Basis

Company: AT&T Communication Services

Benefits: Health & Dental Insurance, Paid Training, Vacation Days

Job Summary:

AT&T Communication Services is searching for a dedicated, supportive Call Center Operator who can handle various tasks in an efficient, professional manner. As a part-time employee, you will be required to work under 4 hours per shift with a competitive hourly wage. We offer health and dental insurance, paid training, and vacation days to all our part-time staff.

Job Description:

As a Call Center Operator, you will act as the first point of contact for our customers. You will be responsible for answering queries, guiding customers through corrective steps, and building strong customer relationships. Your excellent communication skills will assist you in resolving customer complaints, making product recommendations, and providing accurate information to the customers.

Responsibilities:

– Answer incoming calls and respond to customer’s emails.

– Management and resolve customer complaints.

– Sell products and place customer orders in the computer system.

– Provide product and service information to customers.

– Document all call information according to standard operating procedures.

– Follow up on customer calls where necessary.

Requirements:

– High school diploma or equivalent.

– Proven customer support experience in a call center.

– Strong phone and verbal communication skills, along with active listening.

– Ability to handle stressful situations appropriately.

– Ability to multi-task, set priorities, and manage time effectively.

Benefits:

– Competitive salary package with hourly pay.

– Health and dental insurance.

– Paid training to enhance your skills.

– A challenging and fulfilling work environment.

– Paid vacation days.

Educational Qualifications:

High school diploma or equivalent. Previous experience in a customer support role is a plus.

Experience:

Previous experience as a call center operator or related customer service experience is preferred.

Company Overview:

AT&T Communication Services is a leading telecommunication company across the United States. With a commitment to delivering top-notch communication services, we strive to maintain professionalism and customer satisfaction. We promote a healthy, inclusive work environment that supports the professional growth of our employees.

AT&T Communication Services is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you meet the requirements and feel that this Call Center Operator role is a good fit for you, we encourage you to apply! We look forward to adding a new member to our dynamic team.

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