Customer Care Associate - Remote Work

Job Description: We are looking for a dedicated and resourceful Customer Care Associate to join our team at Disney. This is a remote work position based in Fort Worth, Texas, US. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner... Responsibilities: - Respond to customer inquiries via phone, email, and chat in a professional and courteous manner - Resolve customer issues and complaints in a timely and effective manner - Provide product information and assistance to customers - Process orders, returns, and exchanges - Maintain accurate customer records and documentation - Collaborate with other team members to ensure customer satisfaction - Meet and exceed customer service goals and targets Requirements: - 3 years of experience in customer service or a related field - Resourceful and confident personality traits - Strong persuasion and time management skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - High school diploma or equivalent Benefits: - Company transportation - Joining Bonus - Disability insurance Working Environment: At Disney, we believe in building strong connections and treating our colleagues like an extended family. You will be part of a supportive and collaborative team that values your contributions and encourages your growth and development. Deadline to apply: 2024-09-13 Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Customer Care Associate - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job!