Customer Support Rep - Call Center (Remote)

Remote Customer Support Representative (Strong Typing Skills) • You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 25 Mbps/sec up and down ... Job Duties: • Answer incoming customer inquiries • Document a customer’s conversation during a call (Dictation) • Engage with clients in a friendly and professional manner while actively listening to their concerns • Offer support and information to customers in accordance with the company's policies and call guidelines. • Other duties as requested Job Qualifications: • You have a High School diploma or GED • Excellent typing skills (Min. 40 WPM) • You know how to juggle multiple tasks at the same time • You have good listening skills and professional phone etiquette • Ability to read and follow instructions for specific customer resolution tasks • Basic knowledge working with computers in a work environment We provide Medical, Dental, and Vision Apply Job!