UPS Hiring: Customer Service Representative in [City Name]

UPS Hiring: Customer Service Representative in [City Name]

Job Description...

Join the dynamic team at UPS as a Customer Service Representative in [City Name]. We are seeking dedicated, customer-focused individuals who are passionate about providing top-notch service. As a Customer Service Representative, you will be the face of UPS, assisting customers with their inquiries, processing orders, and ensuring a seamless experience. Your role will be pivotal in maintaining customer satisfaction and loyalty.

Job Type

Full-time

Working Hours

Monday to Friday, 9:00 AM – 5:00 PM

Responsibilities

1. Handle customer inquiries via phone and email

2. Process orders and track shipments

3. Resolve customer complaints efficiently

4. Maintain accurate customer records

5. Collaborate with other departments to improve customer service

6. Provide product information and guidance

7. Assist in maintaining a positive work environment

8. Perform other related duties as assigned

Benefits

1. Competitive hourly salary: $25 – $45

2. Health, Dental, and Vision insurance

3. Retirement savings plan with company match

4. Paid time off and holidays

5. Employee discounts on UPS services

6. Opportunities for career advancement

Hourly Salary Range

$25 – $45 per hour

Job Requirements

– Located in the United States

– Excellent communication skills

– Strong problem-solving abilities

– Basic computer proficiency

– Previous customer service experience is a plus

Basic Educational Requirements

– High school diploma or equivalent

Positive Work Environment

At UPS, we foster a collaborative and inclusive work culture that encourages growth and learning. Our team is supportive, and we believe in recognizing and rewarding hard work. Join us and be part of a positive work environment where your contributions matter.

Company Description

UPS is a global leader in logistics and package delivery services, renowned for our commitment to customer satisfaction and operational excellence. We pride ourselves on our ability to provide reliable, efficient, and innovative solutions to meet our customers’ needs. Our team is dedicated to maintaining the high standards that UPS is known for, ensuring that every customer receives the best possible service. With a focus on sustainability and community engagement, UPS is not just a place to work but a place to grow and make a difference. Join us in [City Name] and be part of a company where your skills and dedication will be valued and rewarded.

How to Apply

To apply for the Customer Service Representative position at UPS, please visit our website and fill out the online application form. We look forward to welcoming you to our team

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