Remote Team Leader, Field Service - Electrical & Automation
System One is seeking a Remote Team Leader, Field Service - Electrical & Automation team member to support our clients Caribbean region.
As a Field Service Team Leader, you will be responsible for leading and developing the Field Service Team in the North Region, Energy Business in accordance with the strategy, action plan and business needs...
Duties and Responsibilities: Evaluate the Field Service demand during the year and define appropriate actions (including recruiting). Development of your team competencies as required to address current and future needs. Ensure that the team is utilized effectively, having the right people in the right place at the right time. Foster strategic relationships with institutes of leaning to attract and develop talent. Manage and maintain internal and external relationships, focused on achieving company targets. Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service). Contribute to the annual budget preparation, and service forecast evaluations. Set the individual performance and development targets of your team. Knowledge of PLC programming and troubleshooting: Rockwell, Siemens, Schneider Understanding Reciprocating Gas Engine Control Systems (Wärtsilä, MAN, MaK, Caterpillar, Bergen etc)
Desired Education
Bachelors degree in Engineering or Business Administration or similar qualifications
Desired Skills and Experience
A minimum of 3 years managerial or leadership experience
Understand of the Field Service process
Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility
As an ideal candidate, we expect you to have:
High integrity
Passionate about people
Customer focus
Strong focus on quality and safety
Excellent communication skills (verbal and written) in languages needed to support the team
Good negotiating skills
Strong organizational skills
Team player mindset
Ability to lead persons of different cultural backgrounds
Good understand of profit and loss and cost to serve
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