Inside Sales Representative / Customer Service
Job Description
The Truss Company is ready to add a motivated and organized Customer Service/Inside Sales Representative (ISR) to join our team in Sumner WA...
We are seeking an enthusiastic, critical thinker who wants to be part of The Truss Companys high-energy Inside Sales team. Successful candidates will have an exceptional customer service background, professional attitude, and thrive in a fast-paced environment.
If you are meticulously thorough with fine details, able to balance multiple projects and are hyper-conscientiously organized, we would like to hear from you!
WHO YOU ARE:
You are highly organized; able to maintain accurate records and collaborate with colleagues and customers
You are proactively aware of customer needs; able to anticipate needs and follow through on customer requests.
You possess notable customer service skills; able to express empathy and understanding when communicating with customers.
WHO WE ARE:
The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to the residential, commercial, and agricultural construction markets in the PNW.
We focus on long-term relationships with our customers by providing high-quality products and service at a competitive price.
WHAT YOU'LL DO:
Perform administrative and office support activities for assigned Outside Sales Rep
Assist in gathering necessary information from the customer to obtain credit approval
Prepare quotes and present to Sales Rep and/or customer
Maintain customer change orders and delivery information using an industry-based software program
Assist customers that call in with questions about their order
THE ESSENTIALS:
Advanced Microsoft Office Skills (Excel, Word and Outlook)
Excellent verbal and written communication
Strong attention to detail and great follow through ability
Ability to self-motivate
BENEFITS:
Medical, dental, and vision
FSA health and dependent care
Group-term life insurance
Voluntary life insurance
Employee assistance program
401(k) with company match
PTO
Paid holidays
Paid sick leave
Paid bereavement leave
Matching charitable giving program - over $300 per year
Continuing education reimbursement
Employee referral bonus
Eligible for commission based on quarterly sales
Issued a company cell phone
If you are ready to step into a career with a company that is ready to help you succeed, submit your application/resume today!
The Truss Company is an Equal Opportunity Employer committed to diversity and inclusion. We welcome and encourage applications from individuals of all backgrounds.
Company Description
The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to Northern California's residential, commercial, and agricultural construction markets.
We focus on long-term relationships with our customers by providing high-quality products and services at a competitive price.
The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to Northern California's residential, commercial, and agricultural construction markets. We focus on long-term relationships with our customers by providing high-quality products and services at a competitive price
Apply Job!