Customer Service Representative (Remote in Kentucky)
Description:
Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms.
Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues.
Go above and beyond to wow our customers. We arent looking for order-takers or script-readers were searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards.
Requirements: 1-2 years working in a customer-focused environment Excellent communication skills Ability to multi-task and think critically Flexibility to shift schedule and work overtime as needed Must be able to pass background check for KY Rx Tech license Show up committed to be your best!
Benefits:
Competitive pay and benefits
You will focus on excellence and take pride and great care in... everything you do
We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work. You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service
Well empower you to build, grow, and unleash your full potential
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