Experienced Remote Order and Data Entry Representative for Customer-Focused Team at blithequark – Utilizing Oracle Systems and Delivering Exceptional Customer Experience

Introduction to blithequark and the Role

At blithequark, we are committed to providing our clients with exceptional service and ensuring that our team members have a fulfilling and rewarding career. As a leader in our industry, we understand the importance of having a skilled and dedicated team. We are currently seeking an experienced Remote Order and Data Entry Representative to join our customer-focused team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience working with Oracle systems.

About the Position

In this role, you will be working from the comfort of your own home, inputting customer orders into our client's Oracle system and other software platforms as needed. The ideal candidate will have an expanded ability to work on computer systems, learn software programs and apps, and strive to deliver a stellar customer experience. Experience with Oracle, CRM, and/or ERP business systems is required. You must reside in the Colorado Springs area to be considered for this position.

Key Responsibilities

• Process customer purchase orders to meet customer and company commitments
• Strive to continually improve the level of customer satisfaction through timely and efficient order processing
• Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner
• Review, verify, and make corrections as necessary to orders to ensure accurate information and order specifications
• Contact customers to resolve unclear issues
• Manage orders in the business system through the entire order cycle
• Screen all international customer orders to ensure compliance with required regulations, policies, and procedures
• Gather information for measurement, analysis, and reporting

Requirements and Qualifications

To be successful in this role, you will need to have:

• 3-5 years of data entry and/or customer support experience
• Customer interaction experience is preferred
• Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
• Associates Degree preferred, with a minimum of 2 years of education
• Must be punctual, reliable, and dependable
• Background Check and Drug Test are required
• Must be at least 18 years old and have a HS Diploma or GED

Essential Skills and Competencies

The ideal candidate will possess:

• Strong customer service skills and the ability to deliver exceptional customer experiences
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to learn new software programs and systems quickly

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Remote Order and Data Entry Representative, you will have the opportunity to:

• Develop your skills and knowledge in Oracle systems and other software platforms
• Improve your customer service skills and deliver exceptional customer experiences
• Work with a talented and dedicated team
• Advance your career in a dynamic and growing industry

Work Environment and Company Culture

At blithequark, we pride ourselves on having a positive and supportive work environment. As a remote team member, you will have the flexibility to work from the comfort of your own home, while still being part of a dynamic and collaborative team. We offer a range of perks and benefits, including:

• Casual dress code
• Climate-controlled environment
• Modern, high-tech environment
• On-the-spot perks
• Paid training
• Weekly paychecks
• Direct deposit or cash card pay options
• Medical, dental, and life insurance
• Paid sick leave
• Sign-on bonus (restrictions apply)
• Referral bonus (restrictions apply)
• Advancement opportunities

Compensation and Benefits

The hourly rate for this position is anticipated to be between $17.00 and $17.50 per hour. We also offer a range of benefits, including medical, dental, vision, life, and more. For more details about our benefits, please visit https://flimp.live/trueblueassociates#home.

Conclusion

If you are a motivated and customer-focused individual with experience in data entry and customer support, we encourage you to apply for this exciting opportunity. As a Remote Order and Data Entry Representative at blithequark, you will have the chance to work with a talented team, develop your skills and knowledge, and deliver exceptional customer experiences. Don't miss out on this opportunity to advance your career and join a dynamic and growing industry. Apply today!

blithequark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1-800-610-8920.