Experienced Customer Service and Sales Representative – Remote Opportunity for Growth and Development in a Dynamic and Supportive Environment

Welcome to blithequark

At blithequark, we are dedicated to helping individuals and organizations drive growth by understanding their unique needs and goals. Our approach is centered around building strong relationships, providing personalized support, and empowering our clients to achieve their full potential. As a leader in our industry, we are committed to fostering a culture of excellence, innovation, and community involvement. Our mission is to make a positive impact on the lives of our clients, employees, and the communities we serve.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a remote team member, you will have the opportunity to work from the comfort of your own home, while still being part of a dynamic and supportive team. If you reside in 41 out of 50 states, we encourage you to apply for this exciting opportunity. Please note that we cannot accept applications from residents of AK, CA, CO, HI, IL, MA, MD, NY, or WA, or outside of the United States.

What You'll Enjoy

• Work from home and enjoy a better work-life balance
• Knowledgeable, encouraging, and supportive leadership team
• Diverse and community-minded organization with a strong sense of purpose
• Career-growth opportunities and lots of learning opportunities for aspiring minds
• FREE licensing course, with paid study time, that can be taken from any internet-accessible device
• Flexible and growth-oriented study sessions to help you succeed
• All state licensing exam fees covered by blithequark
• Yearly renewal of license provided by blithequark as your employer
• Company-provided computer once you have secured your license
• Competitive performance bonus opportunities and benefits

Key Responsibilities

As a Customer Experience Champion at blithequark, you will be the face of our company, providing exceptional customer service and sales support to our clients. Your passion for helping others and giving them peace of mind will shine through in every interaction. You will be trained to be a subject matter expert in your field, so you can confidently provide the highest level of service possible. Your typical day will include:

• Assisting individuals in understanding their coverages and selecting the right products, services, and solutions to meet their personal needs
• Providing full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

Why You?

We are looking for individuals who are passionate about customer service, have a strong work ethic, and are eager to learn and grow with our company. To be successful in this role, you will need:

• High-speed internet access (>15 mbps)
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• Ability to maintain and follow strict personal privacy for customer information
• Strong customer service orientation and a caring and supportive nature
• High school diploma or equivalent, with a preference for higher education
• Proficiency in MS Windows and other computer applications

Physical and Mental Demands

The physical and mental demands of this role include operating a computer, phone, and other office machinery, thinking, learning, and concentrating effectively, and frequently communicating with other people. You will need to be able to handle the stress associated with meeting frequent, multiple, and tight deadlines, and have the ability to work a varied schedule, including evening and weekend hours based on project needs.

What We Offer

At blithequark, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes a competitive base salary, a generous paid time off policy, merit-based annual increases, bonus opportunities, and a robust recognition program. Other benefits include a competitive range of insurance plans, access to retirement savings programs, financial assistance with infertility treatments, an employee assistance program, and numerous other offerings to support a healthy work-life balance.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per blithequark procedure.

Conclusion

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. At blithequark, we are committed to helping our employees grow and develop, both personally and professionally. Join our team and become part of a dynamic and supportive community that is dedicated to making a positive impact on the lives of our clients and the communities we serve. Apply now and take the first step towards an exciting and fulfilling career with blithequark!