**Experienced Dutch Customer Advisor for blithequark's Diabetes Care Team - Lisbon, Portugal**
Join a dynamic and innovative team at blithequark, a global leader in healthcare and well-being, as we seek an experienced Dutch Customer Advisor to support our customers worldwide. As a key member of our Dutch Customer Support team, you will play a vital role in delivering exceptional customer experiences, resolving complex queries, and building lasting relationships with our valued customers.
**About blithequark**
blithequark is a pioneering company that has been revolutionizing the healthcare industry for decades. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the global healthcare community. With a diverse range of products and services, we strive to improve the lives of millions of people worldwide. Our team of dedicated professionals shares a passion for making a difference, and we're excited to welcome like-minded individuals who share our vision.
**The Role**
As a Dutch Customer Advisor, you will be the first point of contact for our Dutch-speaking customers, providing expert support and guidance to resolve their queries and concerns. Your exceptional communication skills, combined with your analytical and problem-solving abilities, will enable you to navigate complex issues and deliver tailored solutions. Your primary responsibilities will include:
* Providing first-contact resolutions to customer queries, either via phone, email, or chat
* Offering specialized customer support, including product information, troubleshooting, and technical assistance
* Building meaningful relationships with customers, understanding their needs, and providing personalized solutions
* Collaborating with internal teams to resolve complex issues and improve customer satisfaction
* Participating in ongoing training and development programs to stay up-to-date with product knowledge and industry trends
* Working closely with the Dutch Customer Support team to achieve shared goals and objectives
**Requirements**
To succeed in this role, you will need to possess the following qualifications and skills:
* Native or proficient level of Dutch (C2) for effective communication with customers
* Intermediate level of English (at least B2) for training and documentation purposes
* Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills
* Analytical and problem-solving skills, with a keen attention to detail and ability to navigate complex issues
* Desire to learn and advance, with a curious and investigative approach to problem-solving
* High-speed internet access and suitable conditions for remote work
* EU citizenship or valid work permit for Portugal
* Willingness to relocate to Portugal or be a local candidate
**Benefits**
As a valued member of our team, you can expect a comprehensive package of benefits, including:
* Relocation package to support your move to Lisbon, Portugal
* Competitive wages and salary structure
* Paid professional training and development programs to enhance your skills and knowledge
* Employee discounts on blithequark products and services
* Private healthcare and dental insurance (after six months of employment)
* Growth opportunities through various development programs and career advancement initiatives
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability and security in a rapidly growing industry
* Life-long skills and experience in a dynamic and innovative company culture
* Excellent work culture and team environment
**Career Growth Opportunities**
At blithequark, we believe in investing in our people and providing opportunities for growth and development. As a Dutch Customer Advisor, you will have access to a range of training programs, mentorship, and career advancement opportunities. Our commitment to employee development ensures that you will have the chance to:
* Develop your skills and knowledge in a rapidly evolving industry
* Take on new challenges and responsibilities as you grow in your role
* Collaborate with cross-functional teams to drive business results and improve customer satisfaction
* Participate in leadership development programs and mentorship initiatives
* Pursue career advancement opportunities within blithequark or in related industries
**Work Environment and Company Culture**
Our Lisbon office is a vibrant and dynamic workspace, filled with talented professionals who share a passion for making a difference. As a Dutch Customer Advisor, you will be part of a close-knit team that values collaboration, innovation, and customer satisfaction. Our company culture is built on:
* A commitment to excellence and customer satisfaction
* A culture of innovation and continuous improvement
* A focus on employee development and growth
* A diverse and inclusive work environment
* A passion for making a positive impact on the world
**How to Apply**
If you're a motivated and customer-focused individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to our team at blithequark!
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