Entry-Level Game Tester / Community Moderator
About the Company
Ubisoft is a leading creator, publisher, and distributor of interactive entertainment and services. With an expansive portfolio of world-renowned brands, including Assassin’s Creed, Far Cry, and Rainbow Six, Ubisoft is committed to delivering original and memorable gaming experiences on all popular platforms. We believe in harnessing the power of play to enrich lives, foster creativity, and build vibrant communities.
Job Description
Are you passionate about video games and eager to make an impact on the player experience? Do you love connecting with fellow gamers and helping to cultivate positive online environments? Ubisoft is looking for an enthusiastic and detail-oriented Entry-Level Game Tester / Community Moderator to join our remote team. This is a unique opportunity to get paid to play and help shape the future of our titles, while also fostering a welcoming space for our global player community. This role is 100% remote, allowing you to work from anywhere in Canada.
Key Responsibilities
• Play assigned game builds across various platforms to identify, record, and report bugs, glitches, and usability issues.
• Provide clear, concise, and comprehensive written feedback and bug reports, including steps to reproduce, expected results, and actual results.
• Actively participate in online forums, social media channels, and community platforms, engaging with players and representing the Ubisoft brand.
• Monitor user-generated content and discussions to ensure adherence to community guidelines and terms of service.
• Address player inquiries, provide support, and escalate critical issues to appropriate internal teams (e.g., development, customer support).
• Gather and synthesize player feedback to provide insights to development and marketing teams.
• Contribute to the continuous improvement of game quality and community engagement strategies.
Required Skills
• Profound passion for video games across multiple genres and platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to identify subtle issues.
• Basic understanding of online community dynamics and moderation principles.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with common PC software (e.g., Microsoft Office Suite, web browsers).
• A positive attitude, empathy, and strong interpersonal skills.
Preferred Qualifications
• Experience playing games on various platforms (PC, console, mobile).
• Familiarity with bug tracking software or project management tools.
• Previous experience participating in or moderating online forums or social media groups.
• Basic knowledge of video game development cycles or quality assurance processes.
• Fluency in French is an asset, but not required.
Perks & Benefits
• Flexible 100% remote work environment.
• Opportunity to work on exciting, unreleased game titles.
• Access to a vibrant global community of passionate gamers and developers.
• Comprehensive health, dental, and vision benefits.
• Opportunities for career growth and professional development.
• Employee assistance programs.
• Generous vacation and paid time off policy.
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