**Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences from the Comfort of Your Home**

Are you a customer service enthusiast looking for a remote career opportunity that offers flexibility, growth, and a chance to make a real difference in people's lives? Do you thrive in a dynamic, inclusive environment where your skills and passion are valued and nurtured? If so, we invite you to join blithequark, a forward-thinking global organization that's revolutionizing the way companies interact with their customers. As a Seasonal Customer Service Representative (Remote) at blithequark, you'll be part of a diverse team of game-changers from around the world who share a common goal: to deliver exceptional customer experiences that exceed expectations. With a strong focus on people-first culture, we're committed to fostering a sense of belonging, inclusivity, and mutual respect among our team members. **A Career Powered by Your Passion** At blithequark, we believe that every individual has the potential to grow and thrive in a supportive environment. That's why we offer a range of opportunities for career growth and personal development, including: * Paid training and performance-based incentives to help you succeed in your role * Lucrative employee referral bonus opportunities to reward your network * Health and wellness programs with trained partners to promote a healthy you * Mentorship programs that support your rewarding career journey * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **What You'll Do in This Role** As a Seasonal Customer Service Representative (Remote), you'll be responsible for providing exceptional customer support and resolving routine problems and questions regarding our clients' products and services. Your key responsibilities will include: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences...with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * Open availability (this is a seasonal position) * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device - This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in It for You** At blithequark, we're committed to investing in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. As a Seasonal Customer Service Representative (Remote), you'll enjoy: * A competitive compensation package * Opportunities for career growth and advancement * A comprehensive benefits program * A dynamic, inclusive work environment * Recognition and rewards for your contributions **Join Our Team Today!** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to join our team at blithequark. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** English: [insert link] Spanish: [insert link] **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here.** Apply Job! Apply for this job