**Experienced Full-Time Remote Medical Assistant | Virtual Healthcare Support Specialist – Medical Documentation, Compliance, and Operations**
About Workwarp and the Role
At Workwarp, we are a forward-thinking organization dedicated to revolutionizing the healthcare industry through innovative virtual healthcare solutions. Our mission is to provide exceptional patient care and support to our medical professionals while fostering a collaborative and inclusive work environment. As a key member of our team, the Remote Medical Assistant | Virtual Healthcare Support Specialist will play a vital role in ensuring the smooth operation of our medical facility by providing meticulous support to our healthcare professionals.Job Overview
We are seeking a highly organized, detail-oriented, and compassionate individual to join our team as a Remote Medical Assistant | Virtual Healthcare Support Specialist. In this pivotal role, you will be responsible for preparing and organizing medical documentation, ensuring compliance and accuracy, and contributing to the efficient operations of our medical facility. As a key member of our team, you will have the opportunity to work closely with our healthcare professionals, patients, and colleagues to deliver exceptional patient care and support.Key Responsibilities
As a Remote Medical Assistant | Virtual Healthcare Support Specialist, your key responsibilities will include:- Preparing and organizing medical records and charts for review by physicians, ensuring accuracy and compliance with medical record requirements.
- Updating patient history, physical exam details, and additional pertinent health information in a timely and efficient manner.
- Dispatching completed documentation to physicians for review and approval, following established facility protocols.
- Monitoring laboratory results and screening procedure timelines to ensure timely follow-up actions and maintain accurate records.
- Complying with healthcare facility policies, including HIPAA and Joint Commission standards, to ensure confidentiality and data security.
- Assisting with clerical tasks to enhance provider productivity and clinic efficiency, such as scheduling appointments and managing patient communications.
- Applying critical thinking skills to assess and ensure the quality of documentation, identifying areas for improvement and implementing changes as needed.
- Collaborating with healthcare professionals and team members to ensure seamless communication and effective patient care.
Required Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:- Prior experience in customer service or healthcare-related roles, with a strong understanding of medical terminology and procedures.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with healthcare professionals, patients, and colleagues.
- Strong attention to detail and problem-solving abilities, with the capacity to efficiently manage multiple tasks in a dynamic environment.
- Proficiency in Microsoft Office and electronic medical records (EMR) systems, with the ability to learn new software and technologies quickly.
- A compassionate and empathetic approach to interaction with patients and colleagues, with a strong commitment to delivering exceptional patient care and support.
- Comfortable working remotely with the following equipment:
- Desktop/Laptop with at least an i3/Ryzen3 processor and 8GB of RAM.
- Webcam, noise-canceling headset, and a reliable internet connection (minimum 30mbps).
- A dedicated and quiet workspace at home.
Preferred Qualifications
While prior experience in customer service or healthcare-related roles is preferred, we are open to considering candidates with transferable skills and a strong willingness to learn. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care and support, we encourage you to apply.Career Growth Opportunities
At Workwarp, we value your professional development and offer numerous avenues for career advancement within our organization. We provide resources and support to help you enhance your skills and progress in your career, including:- Training and development programs to enhance your knowledge and skills.
- Mentorship opportunities with experienced healthcare professionals.
- Opportunities for advancement to leadership roles or specialized positions within the organization.