Remote Merchandise and Stocking Associate – Customer‑Centric Inventory Management & In‑Store Experience Specialist

Why Join Workwarp?

At Workwarp, we’re more than a retailer – we’re a community of innovators who believe that shopping should be effortless, enjoyable, and tailored to every member’s lifestyle. Our remote teams are the hidden engine that keep shelves stocked, aisles organized, and customers delighted. From the moment a product arrives at the backroom to the instant it’s placed in a member’s cart, our Merchandise and Stocking Associates ensure that every item is perfectly positioned for discovery. If you thrive in a fast‑paced environment, love hands‑on problem solving, and enjoy the satisfaction of seeing a perfectly organized shelf, this is the role for you.

Position Overview

The Remote Merchandise and Stocking Associate works from home while coordinating inventory flow, supporting club pick‑up orders, and delivering top‑tier service to our members. You will act as the bridge between suppliers, the warehouse, and the member experience, ensuring that every product is accounted for, properly displayed, and readily available. This role blends physical coordination, logistical planning, and exceptional customer interaction – all while allowing you the flexibility of a remote work environment.

Key Responsibilities

• Inventory Movement & Unloading: Promptly receive and unload inventory shipments, accurately verify contents, and safely transport items to designated locations.
• Backroom Organization: Sort, tag, and arrange products in the backroom, maintaining a clean and navigable space that adheres to safety standards.
• Shelf Stocking & Merchandising: Stock shelves according to planograms, ensure proper product rotation, and create eye‑catching displays that highlight promotions and seasonal items.
• Club Pick‑Up Fulfillment: Pick, stage, and package member orders for club pick‑up, guaranteeing accuracy and timeliness.
• Member Assistance: Provide friendly, knowledgeable assistance to members via phone, chat, or video, helping them locate items, answer product questions, and resolve issues.
• Vendor & Driver Coordination: Communicate professionally with vendors and delivery drivers, confirming delivery schedules, reporting discrepancies, and fostering positive relationships.
• Safety & Compliance: Conduct regular safety sweeps, follow forklift spotting protocols, handle hazardous materials responsibly, and report unsafe conditions immediately.
• Quality Assurance: Monitor product freshness, enforce code‑dating, manage recalls, and ensure all displays meet sanitation and brand standards.
• Continuous Improvement: Identify workflow bottlenecks, propose process enhancements, and collaborate with managers to implement efficiency‑boosting initiatives.

Essential Qualifications

• Physical Capability: Ability to lift and move items weighing up to 25 lb, stand for extended periods, and perform repetitive motions safely.
• Customer‑First Mindset: Proven track record of delivering outstanding member service, with a focus on satisfaction and problem resolution.
• Adaptability: Comfortable navigating shifting priorities, seasonal spikes, and new technology platforms.
• Attention to Detail: Strong organizational skills to maintain accurate inventory records and pristine merchandising standards.
• Communication Skills: Clear, professional verbal and written communication for interaction with members, vendors, and internal teams.
• Basic Technology Proficiency: Familiarity with handheld scanners, inventory management software, and video‑conference tools.

Preferred Qualifications

• Previous experience in retail stocking, warehouse operations, or logistics.
• Certification in forklift operation or material handling safety.
• Experience with remote collaboration platforms (e.g., Slack, Microsoft Teams).
• Knowledge of merchandising best practices and planogram implementation.
• High school diploma or equivalent; additional education in supply chain or business is a plus.

Core Skills & Competencies

• Time Management: Ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously.
• Problem Solving: Proactive approach to obstacles, with creative solutions that keep operations flowing smoothly.
• Team Collaboration: Works effectively with remote teammates, sharing insights and supporting collective goals.
• Tech Savvy: Quick learner of new inventory systems, scanning devices, and digital communication tools.
• Safety Awareness: Commitment to maintaining a hazard‑free environment for self and others.
• Positive Attitude: Energetic, upbeat demeanor that enhances the member experience and inspires colleagues.

Career Growth & Learning Opportunities

Workwarp invests in the long‑term success of its associates. As a Remote Merchandise and Stocking Associate, you’ll have access to a robust development program that includes:

• Live Better U: Company‑paid education benefits covering high‑school completion, certifications, associate degrees, and selected bachelor’s programs.
• Mentorship & Coaching: Pairing with experienced managers who provide guidance, performance feedback, and career roadmaps.
• Cross‑Functional Exposure: Opportunities to collaborate with purchasing, marketing, and e‑commerce teams, broadening your retail expertise.
• Leadership Pathways: Proven performers may progress to supervisory roles, inventory control specialist, or regional merchandising manager.
• Skill‑Based Training: Regular workshops on safety, inventory technology, visual merchandising, and customer service excellence.

Work Environment & Culture

While you’ll be based at home, you’ll remain an integral part of a vibrant, inclusive community. Our culture is built on:

• Collaboration: Daily stand‑ups, virtual coffee breaks, and team celebrations keep the remote spirit alive.
• Diversity & Inclusion: A commitment to hiring, retaining, and uplifting talent from all backgrounds.
• Health & Wellness: Access to virtual fitness classes, mental‑health resources, and ergonomics guidance for your home workspace.
• Recognition: Performance‑based incentives, peer‑to‑peer shout‑outs, and monthly “Associate of the Month” awards.
• Flexibility: Adjustable shift options that accommodate various time zones and personal schedules.

Compensation, Perks & Benefits

At Workwarp, we believe great work deserves great rewards. Our total rewards package includes:

• Competitive Hourly Wage: $19.00 – $26.00 depending on experience, location, and shift differentials.
• Performance Incentives: Quarterly bonuses and premium payouts ranging from $0.35 to $3.00 per hour based on productivity and seasonal demand.
• Comprehensive Health Coverage: Medical, dental, and vision plans with a variety of options to suit individual needs.
• Financial Security: 401(k) plan with company match, stock purchase program, and company‑paid life insurance.
• Paid Time Off: Generous PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. PTO accrual aligns with tenure and role.
• Additional Benefits: Short‑ and long‑term disability, employee discounts on merchandise, military leave pay, adoption and surrogacy expense reimbursement.
• Education Support: Full tuition, books, and fees covered through Live Better U for eligible associates.
• Wellness Programs: Access to virtual wellness platforms, mental‑health counseling, and ergonomic assessments for home offices.

Day‑In‑The‑Life Snapshot

Imagine starting your day with a quick video briefing, reviewing the day’s shipment schedule, and then diving into a series of tasks that blend physical activity with digital coordination. You’ll:

• Inspect incoming pallets, verify quantities, and record discrepancies in the inventory system.
• Transport items to their proper storage zones, using lift‑assist equipment when needed.
• Arrange products on shelves according to seasonal planograms, ensuring every promotional sign is perfectly aligned.
• Answer member inquiries through chat or phone, guiding them to the exact aisle or product location.
• Collaborate with a remote team via a shared dashboard, updating status, flagging challenges, and celebrating completed milestones.

Application Process

Ready to become a key player in the remote merchandising team? Follow these simple steps:

1. Submit Your Resume: Highlight any retail, logistics, or customer‑service experience.
2. Complete the Online Assessment: A short questionnaire to gauge fit with our culture and role requirements.
3. Virtual Interview: Meet with a hiring manager to discuss your experience, motivations, and the unique aspects of remote work at Workwarp.
4. On‑boarding & Training: Once selected, you’ll receive a comprehensive onboarding kit, equipment list, and a 2‑week training schedule to get you up to speed.

Join Us and Make an Impact

If you’re a motivated individual who loves the rhythm of a well‑organized store, thrives in a dynamic environment, and values the flexibility of remote work, we want to hear from you. At Workwarp, your dedication translates directly into happier members, smoother operations, and a rewarding career path. Apply today and start your journey with a company that celebrates hard work, fosters growth, and puts people first.

Ready to Apply?

If you are ready to bring your energy, enthusiasm, and expertise to a thriving remote team, click the link below to submit your application now. We look forward to reviewing your candidacy and welcoming you to the Workwarp family.