Experienced Care Coordinator - Daviess County Indiana and Surrounding Areas - Remote Opportunity for a Compassionate and Skilled Professional
About UnitedHealthcare
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
About the Role
We're seeking an experienced and compassionate Care Coordinator to join our team in Daviess County, Indiana, and surrounding areas. This remote position offers an immediate start for the right candidate. As a Care Coordinator, you will be the primary care manager for a panel of older adult members with a variety of medical and/or behavioral health needs. Your primary responsibilities will include serving as a primary care manager for high medical risks/needs members with comorbid behavioral health needs, engaging members face-to-face and/or telephonically to complete a comprehensive needs assessment, and developing and implementing individualized, person-centered care plans inclusive of goals, opportunities, and interventions aligned with a person's readiness to change.
Primary Responsibilities
- Serve as primary care manager for high medical risks/needs members with comorbid behavioral health needs
- Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
- Develop and implement individualized, person-centered care plans inclusive of goals, opportunities, and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the member where they are
- Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
- Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication-assisted therapy referrals, etc.)
Required Qualifications
We're looking for a candidate with a strong background in social work, psychology, special education, or counseling, and at least 1+ years of experience in providing case management services to individuals who are older adults and/or individuals with physical or developmental disabilities and/or individuals determined to have a serious mental illness (SMI). Alternatively, you may have a current, unrestricted independent licensure as a Registered Nurse in Indiana, or be a Licensed Practical Nurse (LPN) with 3+ years of clinical experience with older adults. You'll also need 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH, as well as 1+ years of experience with MS Office, including Word, Excel, and Outlook. Finally, you'll need to be a resident of Indiana, have reliable transportation, and be able to travel within assigned territory to meet with members and providers.
Preferred Qualifications
We're also looking for a candidate with 2+ years of experience in long-term support services or working with older adults, experience working in team-based care, experience in serving individuals with co-occurring disorders (both mental health and substance use disorders), and demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care. Additionally, a background in Managed Care and bilingual skills in Spanish or other language specific to market populations are a plus.
Career Growth Opportunities and Learning Benefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. At UnitedHealth Group, we're committed to helping our employees grow and develop their careers, and we offer a range of learning and development opportunities to support your success.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on the principles of Caring, Connecting, and Growing together, and we're committed to creating a workplace that is inclusive, diverse, and supportive of all employees. We're proud to be an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We're also committed to creating a healthy and sustainable work environment, and we offer a range of wellness programs and resources to support your physical and mental well-being.
How to Apply
If you're a compassionate and skilled professional who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we're excited to learn more about your qualifications and experience.
Apply for this job