Rev Acct & Sttlmnt Consultant

Department: Finance Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Revenue Account Settlement supports the Revenue Accounting and Settlement Team in collaboration with Business and Technology Teams in supporting projects related to passenger, loyalty, ancillary, and getaways revenue. They’ll partner with various stakeholders to evaluate system upgrades and complex enterprise technology projects, including identifying potential upstream and downstream impacts and will be a trusted advisor and resource in effectively communicating facts, insights and recommendations across Teams, Departments, and projects. The Revenue Account Settlement is a skilled communicator and writer ready to drive the future of Southwest’s Finance. Additional Details • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities • Consult as a revenue accounting subject matter expert with Business and Technology Team Members on system upgrades and enterprise technology projects impacting passenger, Loyalty and cargo sales and revenue • Ensure the integrity of financial systems—including revenue accounting, refunds, and related processes—by conducting periodic testing, validating master data, and confirming that systems function as intended, while providing recommendations for improvements as needed. • Analyze sales & revenue accounting, banking & settlement, ticketing, and forms of payment data to report on trends and to create financial estimates based on historical and forecasted customer behavior • Apply in-depth knowledge of sales & revenue accounting, banking & settlement, ticketing, and customer payment functional areas to collect necessary information/data to resolve questions and errors • Build relationships and connect with others by articulating a shared sense of purpose, listening to others' perspectives, and contributing subject matter expertise across multiple Teams and Departments • Ensure the Company's future growth and development plans are aligned with revenue recognition and industry standards by communicating learnings and findings from revenue accounting and industry meetings • Act as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer • Condense complex facts and circumstances into an effective communication, using proper communication settings and tools, and factoring in the diverse needs of the audience, including all levels of Leadership • Prepare and present analyses and reports; communicates how conclusions were drawn and the impact on upstream and downstream users • May perform other job duties as directed by Employee’s Leader Knowledge, Skills and Abilities • Knowledge of Company and regulatory ticketing, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projects • Knowledge of economic and accounting principles and practices, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial data • Knowledge of software systems and tools, including database tools, used in performance of day-to-day functional duties • Knowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the Team • Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization software • Skilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and Internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer Service • Skilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentations • Skilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levels • Skilled in effectively communicating information and ideas in a concise and compelling story-line using multiple forms of communication, tailoring tone, style and content to the intended audience • Ability to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetings Education • Required: High School Diploma or GED Experience • Advanced level experience, seasoned and specialized knowledge in: • Accounting, Finance, Business, Management Information Systems • Airline ticketing, payment & settlements, refunds, customer funds, fraud risk • Financial and business risks and impacts • Financial system master data and integrations • Technology project support and testing • Preferred: Knowledge of accounting principles, airline industry, SAP, and internal controls. • Preferred: Experience working with Technology teams, analyzing data and reviewing test data. • Preferred: Experience in revenue accounting, specifically with airline program loyalty. Licensing/Certification • N/A Physical Abilities • Ability to perform work duties from limited space workstation/desk/office area for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information • Must have the flexibility to work extended hours, including occasional weekends, and Company holidays • Moderate amount of travel, including travel to international locations, is required Pay & Benefits • Competitive market salary from $100,700 per year to $111,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 10/18/2025 Apply tot his job Apply To this Job