[Remote] Seasonal Part-Time Customer Advocate

Note: The job is a remote job and is open to candidates in USA. Foundever is a global leader in the customer experience (CX) industry, and they are seeking a Seasonal, Part Time Customer Advocate to provide professional customer service for Intuit TurboTax users. This role involves handling inbound service calls and ensuring customer satisfaction while developing essential skills for career growth. Responsibilities • Create high-quality customer interactions as a Foundever employee in support of Intuit’s TurboTax product/customers • Handle inbound service calls – no cold calling! • Drive customer satisfaction by providing a world-class experience • Navigate through multiple systems and tools designed for your success • Participate in ongoing training and skill development Skills • Be an active/enrolled student at Marshall University • Must be 18 years old at the time of starting with Foundever • Willing to complete and pass a background check • Have a passion for helping people • Strong written/verbal communication skills • Ability to research, analyze, and determine appropriate actions in various situations • Solve complex problems while exercising good judgment • Approach life with a can-do attitude • Enjoy working independently and with a team • Comfortable being on camera with your customers to humanize interactions. Benefits • Build a custom schedule that works for you! Hours can be molded around your school and personal life. • 100% paid, professional training • Flexible work hours with options between approximately 8 AM – 12 AM ET • Learn new skills and robust knowledge to advance through your career journey • Develop and sharpen your leadership capabilities and workplace confidence Company Overview • Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions. It was founded in 2019, and is headquartered in Miami, Florida, USA, with a workforce of 10001+ employees. Its website is https://foundever.com/. Apply tot his job Apply To this Job