Experienced Airport Customer Service Representative and Ramp Agent - Seattle, Washington, Focused on Safety, Customer Satisfaction, and Career Growth at blithequark

Introduction to blithequark and the Industry

At blithequark, we are passionate about ensuring that cargo is transported on time, every time, safely. As a key player in the aviation industry, we recognize the importance of every role in achieving our mission. The airport customer service and ramp agent position is a critical part of our operations, requiring a unique blend of physical ability, attention to detail, and excellent customer service skills. If you are looking for a challenging and rewarding career with opportunities for growth and development, we encourage you to apply for this exciting role at blithequark.

How You'll Help Us Keep Climbing

As a Ramp Agent at blithequark, you will play a vital role in ensuring that our customers' baggage and cargo arrive safely and on time. This is an entry-level position, and our experienced leaders are committed to providing mentorship and support to help you advance your career. Your daily tasks will include:

• Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, as well as guiding incoming and departing aircraft from gate positions to ensure timely connections.
• Safeguarding cargo, baggage, and mail from damage, loss, and weather.
• Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
• Operating baggage scanners and computers to ensure that baggage is routed accurately to the customer's destination.

Scheduling and Work Environment

Scheduling for this role is based on operational needs, with shifts ranging from early morning to overnight. You can expect to work between 20 and 40 hours per week, depending on your seniority. Our airport operations can be fast-paced and physically demanding, with tasks requiring bending, lifting, standing, and walking. You may also be required to work in harsh weather conditions, such as heat, rain, or snow. At blithequark, we prioritize safety-conscious behaviors in all operational processes and procedures, and you will be expected to adhere to these standards at all times.

Benefits and Perks to Help You Keep Climbing

At blithequark, we are committed to supporting the well-being and career growth of our employees. Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. We offer a comprehensive range of benefits and perks, including:

• Competitive salary and performance incentives.
• 401(k) with generous company contributions.
• Paid time off, including a minimum of 2 weeks per year, 10 paid holidays, and paid personal time.
• Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life benefits.
• Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, and subsidized back-up care.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups to connect employees with common interests and promote inclusion.
• Recognition rewards and awards through our platform.
• Access to over 500 discounts, specialty savings, and voluntary benefits.

What You Need to Succeed

To be successful in this role, you will need to meet the following minimum qualifications:

• Consistently prioritize the safety and security of yourself, others, and personal data.
• Embrace diverse people, thinking, and styles.
• Possess a high school diploma, GED, or high school equivalency.
• Be at least 18 years of age and have authorization to work in the United States.
• Have a valid driver's license.
• Be proficient in English.
• Pass a physical ability test (PAT).
• Wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel, subject to an approved accommodation.
• Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal.

What Will Give You a Competitive Edge

While there are no preferred qualifications for this role, any relevant experience or skills that demonstrate your ability to work in a fast-paced, physically demanding environment and provide excellent customer service will be considered an asset.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the career growth and development of our employees. As a Ramp Agent, you will have access to training and development programs, as well as opportunities for advancement within the company. Our leaders are dedicated to providing mentorship and support to help you achieve your long-term career goals.

Work Environment and Company Culture Highlights

At blithequark, we pride ourselves on our positive and inclusive company culture. Our employees are our greatest asset, and we strive to create a work environment that is supportive, collaborative, and fun. We offer a range of programs and initiatives to promote employee well-being, including Holistic Wellbeing programs, Business Resource Groups, and recognition rewards and awards.

Compensation, Perks, and Benefits

The starting pay for this role is $21.85 per hour, with regular pay increases occurring over a period of 10.5 years. In addition to your salary, you will be eligible for a range of benefits and perks, including those outlined above.

Conclusion

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career with opportunities for growth and development, we encourage you to apply for this exciting role at blithequark. As a Ramp Agent, you will play a critical part in ensuring that our customers' baggage and cargo arrive safely and on time, while also contributing to a positive and inclusive company culture. Don't miss out on this opportunity to join our team and start your career at blithequark today!