**Experienced Entry-Level Customer Support Associate – Live Chat (Remote / No Experience) at blithequark**
Are you a motivated and enthusiastic individual looking to kick-start your career in customer support? Do you thrive in a dynamic environment where no two days are the same? Look no further! blithequark is seeking an experienced Entry-Level Customer Support Associate – Live Chat (Remote / No Experience) to join our international team dedicated to delivering exceptional customer satisfaction.
**About blithequark**
blithequark is a leading provider of innovative solutions that empower businesses to succeed in today's fast-paced digital landscape. Our mission is to foster a culture of excellence, creativity, and collaboration, where our team members can grow, learn, and thrive. With a strong commitment to customer satisfaction, we strive to build long-lasting relationships with our clients and partners.
**The Role**
As an Entry-Level Customer Support Associate – Live Chat (Remote / No Experience) at blithequark, you will play a vital role in responding to customer inquiries through in-app chat and email, tackling everything from routine questions to more detailed support issues. Your primary responsibilities will include:
* Responding to live chat messages on a business's website or social media accounts
* Answering customer questions and providing sales links
* Offering discounts and promotions to enhance customer engagement
* Collaborating with internal teams to resolve complex customer issues
* Participating in ongoing training and development to improve customer support skills
**What We Offer**
* Comprehensive training program to equip you with the skills and knowledge needed to excel in customer support
* Opportunity to work in a dynamic and fast-paced environment with a global team
* Flexible remote work arrangement, allowing you to work from anywhere with a reliable internet connection
* Competitive hourly rate of $35 per hour
* Access to cutting-edge technology and tools to enhance your productivity and efficiency
* Collaborative and supportive work environment that encourages growth and development
**Requirements**
* Access to a laptop, phone, or tablet with a reliable internet connection
* Basic English writing skills
* Ability to work independently and as part of a team
* Strong communication and problem-solving skills
* Willingness to learn and adapt to new technologies and processes
**Preferred Qualifications**
* Previous experience in customer-facing roles or customer support
* Familiarity with live chat software and customer support platforms
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
* Certification in customer support or related fields (e.g., customer service, sales)
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
* Strong time management and organizational skills
* Adaptability and flexibility in a fast-paced environment
* Basic computer skills and familiarity with software applications (e.g., Microsoft Office, Google Suite)
**Career Growth Opportunities and Learning Benefits**
At blithequark, we believe in investing in our team members' growth and development. As an Entry-Level Customer Support Associate – Live Chat (Remote / No Experience), you will have access to:
* Ongoing training and development programs to enhance your customer support skills
* Opportunities for career advancement and professional growth
* Collaborative and supportive work environment that encourages learning and innovation
* Access to cutting-edge technology and tools to enhance your productivity and efficiency
**Work Environment and Company Culture**
blithequark is committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture values:
* Collaboration and teamwork
* Innovation and creativity
* Customer satisfaction and loyalty
* Continuous learning and growth
* Work-life balance and flexibility
**Compensation, Perks, and Benefits**
* Competitive hourly rate of $35 per hour
* Comprehensive training program to equip you with the skills and knowledge needed to excel in customer support
* Flexible remote work arrangement, allowing you to work from anywhere with a reliable internet connection
* Access to cutting-edge technology and tools to enhance your productivity and efficiency
* Collaborative and supportive work environment that encourages growth and development
**How to Apply**
If you're a motivated and enthusiastic individual looking to kick-start your career in customer support, please apply below. We can't wait to welcome you to our team!
Apply Job!
Apply for this job