**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity with blithequark**
Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills, a passion for helping others, and a strong work ethic? If so, we encourage you to apply for our Work from Home Inbound Customer Service Representative position at blithequark. As a valued member of our team, you will have the opportunity to work with a supportive and dynamic group of individuals who share your commitment to delivering exceptional customer service.
**About blithequark**
blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are dedicated to providing our customers with the best possible experience. Our team is passionate about delivering exceptional service, and we are committed to supporting the well-being of our employees through various benefits and programs.
**Job Summary**
As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.
**Key Responsibilities**
* Maintain positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions
* Work from home, using your own computer and internet connection, to navigate through multiple systems and enter information using your keyboard while speaking with customers on the phone
* Meet or exceed performance standards, including handling a high volume of customer calls, resolving issues efficiently, and providing exceptional service
* Participate in ongoing training and development to improve your skills and knowledge
* Collaborate with other team members to achieve common goals and objectives
* Maintain accurate records and reports, as required
**Preferred Qualifications**
* 1-2 years of experience in customer service, preferably in a call center or retail environment
* Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
* Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions
* Ability to work independently, with minimal supervision, and as part of a team
* Proficiency in computer software, including Microsoft Office and customer relationship management (CRM) systems
* High school diploma or equivalent required; associate's or bachelor's degree preferred
**Essential Qualifications**
* 18 years or older
* Reside in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
* Ability to work a flexible schedule, including evenings, weekends, and holidays
* Reliable computer and internet connection, meeting our minimum technical requirements (see below)
* Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
* Ability to work independently, with minimal supervision, and as part of a team
**Technical Requirements**
* PC or laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
+ Processor:
- AMD Ryzen 2nd Generation or newer
- INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
+ 8GB RAM or installed memory
+ 10GB of Free Hard Disk Space
* Dedicated high-speed internet:
+ Internet download speed: 10.0 MBPS
+ Internet upload speed: 5.0 MBPS
+ Wired internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
* Keyboard: Function Keys (F-Keys)
* Wired USB headset
* Webcams are recommended (not required)
* Dual monitors recommended (not required)
* Minimum monitor size of 17+ inches recommended (not required)
* External mouse recommended (not required)
**Training Requirements**
* 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm
* 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm
* Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm
**Benefits and Perks**
* Performance-based pay/incentives
* Shift premium pay for 2nd, 3rd, and weekend shifts
* Holiday pay for employees returning for their fifth consecutive season
* Safety and attendance incentives
* Employee discounts up to 50% on items ordered from our catalogs and selected outlet stores
* Employee mini-stores with discounted products
* Flexible work schedules
**How to Apply**
If you are a motivated and customer-focused individual who is looking for a flexible part-time job that fits your schedule, we encourage you to apply for our Work from Home Inbound Customer Service Representative position at blithequark. Please visit our website at [insert website URL] to complete an online application. You can also call us at 608-328-8480 if you have any questions or need further assistance.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
**Contact Us**
If you have any questions or need further assistance, please do not hesitate to contact us. We look forward to hearing from you and exploring how you can join our team at blithequark.
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