Experienced Full Stack Data Entry Clerk – Remote Administration and Database Management for Debt Solution Services

Join the Team at blithequark: Pioneering Debt Solutions Across Canada

blithequark is one of Canada's most respected and longest-standing debt solution providers, dedicated to helping individuals and businesses overcome debt and rebuild their financial lives. With a rich history dating back to 1979, we have grown to become a leading organization with over 200 employees across more than 70 offices in Eastern and Western Canada. Our mission is to provide exceptional service and support to those in need, and we have successfully helped over 100,000 Canadians resolve their debt and tax disputes.

As we embark on our next phase of significant growth, we are seeking experienced, motivated, and agile team members to join our dynamic team. Our goal is to serve Canadians in need more effectively, and we believe that our team members are the key to achieving this objective. If you are looking for a challenging and rewarding role that offers flexibility and growth opportunities, we invite you to join us at blithequark.

Position Summary

We are seeking a highly organized and detail-oriented Data Entry Clerk to join our team on a remote basis. As a Data Entry Clerk at blithequark, you will play a critical role in maintaining and updating our databases, providing administrative support, and ensuring the smooth operation of our services. If you have exceptional attention to detail, are self-motivated, and possess excellent organizational skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining and verifying supporting information and documentation to ensure efficient administration of files.
• Responding promptly to queries and requests from creditors and debtors, providing excellent customer service.
• Liaising with the administration team to obtain information, resolve complex issues, and provide support.
• Utilizing Microsoft Dynamics CRM to extract file details and information, and performing various tasks within the software.
• Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring compliance with regulatory requirements.
• Liaising with internal clients for clarification and issue resolution, providing exceptional communication and interpersonal skills.
• Organizing file documents according to our naming protocols, maintaining accurate and up-to-date records.
• Performing calculations, such as income and surplus income obligations, and conducting searches for insolvency and other relevant information.
• Creating documents required for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver.
• Accurately transferring information from written and scanned records into Ascend, our internal software.
• Maintaining client confidentiality and protecting operations by keeping information secure.
• Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.
• Performing other tasks as assigned, demonstrating flexibility and adaptability in a fast-paced environment.

Essential Qualifications

• Proven experience in data entry with a high level of accuracy and attention to detail.
• Exceptional organizational and prioritization skills, with the ability to work independently and efficiently.
• Proficient technical skills, including Microsoft Office (Outlook, Excel, Word), with the ability to learn new software quickly.
• Experience with Microsoft Dynamics CRM is an asset, but not required.
• Strong written and verbal communication skills, with the ability to convey complex information to others.
• Good interpersonal skills, with the ability to work effectively with staff members and external clients.

Preferred Qualifications

• Previous experience in a similar role, preferably in a debt solution or financial services environment.
• Familiarity with Ascend or similar software.
• Knowledge of relevant legal requirements and regulations in multiple provincial jurisdictions.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. We offer a range of benefits and opportunities to support your career, including:

• Flexible work arrangements, including remote work options.
• Vacation and wellness days, to help you maintain a healthy work-life balance.
• Extended health and dental coverage, as well as a virtual doctor plan.
• Employee Assistance Program and mental health resources.
• Company matching retirement savings plan, to help you plan for the future.
• Financial support for professional development, to help you enhance your skills and knowledge.
• Annual company events, to bring our team together and celebrate our successes.
• Exclusive access to perks and discounts, to enhance your overall well-being.

Our Commitment to Inclusion, Diversity, and Equity

At blithequark, we are dedicated to creating an inclusive, diverse, and equitable work environment. We believe that our team members are our greatest asset, and we strive to provide a workplace that is welcoming and supportive of all individuals. We encourage applications from all qualified candidates, and we are committed to providing accommodations throughout the recruitment process, as needed.

How to Apply

If you are a motivated and detail-oriented individual with a passion for helping others, we invite you to apply for this exciting opportunity at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Join our team at blithequark and be part of a dynamic and growing organization that is making a positive impact in the lives of Canadians. Apply today and take the first step towards a rewarding and challenging career in debt solution services!