Experienced Senior Director of Customer Growth Business Development – Strategic Leadership and Innovative Solutions for Enhanced Customer Experience

Introduction to blithequark

At blithequark, we are passionate about driving growth, innovation, and customer satisfaction. As a leader in our industry, we are committed to fostering a culture of excellence, inclusivity, and continuous learning. Our purpose is to make a positive impact on the world, and we believe that our people are the key to achieving this goal. We are now seeking an exceptional Senior Director of Customer Growth Business Development to join our team and play a vital role in shaping the future of our customer growth strategy.

Job Overview

The Senior Director, Customer Growth Business Development role is a newly created position that will provide strategic leadership within our Business Development Center of Excellence. This team is responsible for securing new business, driving new category growth, and successfully managing our continued pipeline of renewals. As a key member of this team, you will serve as the strategic bridge between blithequark and our potential and existing customers, representing the voice of the customer and identifying opportunities to drive growth and innovation.

Key Responsibilities

• Lead all growth and customer marketing-related activities for the new Business Development COE, developing and executing strategies to drive customer acquisition and retention
• Build strategic relationships with C-Suite marketing executives at top customers, identifying opportunities to drive growth and innovation
• Collaborate with internal stakeholders to secure support for Business Development project needs, including insights, digital, brand, assets, commercial, and more
• Develop customer stewardship materials to provide improved support for customer growth initiatives, including the creation of compelling content and effective commercial tools
• Provide customer insights to brand, integrated marketing, innovation, and strategy teams, identifying opportunities to drive growth and innovation
• Identify key trends and gaps within our value bundle, connecting with internal subject matter experts to develop solutions and commercialize best practices
• Create a communication plan for internal senior leaders, stewarding customer growth marketing strategies and gaining alignment through various tools and channels
• Build impactful relationships through industry engagements, representing blithequark and driving growth and innovation

Qualifications and Requirements

To be successful in this role, you will need to have a strong background in marketing, agency, or CPG experience, preferably with experience working with foodservice customers. You will need to have a Bachelor's Degree or equivalent work experience, as well as a minimum of 10 years of experience in marketing, agency, or equivalent years of CPG experience.

Essential Skills and Competencies

• Customer Marketing or Shopper Marketing experience, ideally within FSOP
• Demonstrated ability to develop unique and compelling beverage partnership strategies, preferably with Code 10 customers
• Strong communication and influencing skills, with the ability to lead through complex, long-term projects
• Comfortable leading through ambiguity, with a solution-oriented approach and strong problem-solving skills
• Ability to thrive in a fast-paced environment, with a strong ability to plan and organize
• Capable of leading through change, with a strong ability to adapt to new situations and challenges
• Fast and agile learner, with a strong ability to absorb and apply new information and skills

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our people. As a Senior Director of Customer Growth Business Development, you will have access to a range of career growth opportunities and learning benefits, including:

• Challenging work that will help you develop world-class skills and a truly international career
• Exposure to world-class leaders and emerging digital platforms and marketing insights
• Opportunities to work on iconic brands and be part of developing the next chapter in our company's history
• A comprehensive training and development program, designed to help you build the skills and knowledge you need to succeed
• A strong focus on continuous learning and improvement, with a culture that encourages experimentation, innovation, and creativity

Work Environment and Company Culture

At blithequark, we are proud of our inclusive and dynamic culture, which is grounded in our company purpose and values. We believe in fostering a culture of excellence, inclusivity, and continuous learning, and we are committed to making a positive impact on the world. As a member of our team, you will be part of a collaborative and supportive environment, with a strong focus on teamwork, communication, and mutual respect.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a base salary range of $175,000 - $201,000, as well as a range of perks and benefits, including:

• A full range of medical, financial, and/or other benefits, dependent on the position
• An annual incentive reference value percentage of 30, indicating performance at target
• A comprehensive training and development program, designed to help you build the skills and knowledge you need to succeed
• A strong focus on work-life balance, with a culture that encourages flexibility, autonomy, and mutual respect
• Opportunities to work on iconic brands and be part of developing the next chapter in our company's history

Conclusion

If you are a motivated and experienced marketing professional, looking for a new challenge and an opportunity to make a real impact, then we want to hear from you. As a Senior Director of Customer Growth Business Development at blithequark, you will be part of a dynamic and inclusive team, with a strong focus on growth, innovation, and customer satisfaction. You will have the opportunity to develop your skills and knowledge, and to make a real contribution to the success of our company. So why not apply today and take the first step towards an exciting and rewarding new career?