Full-Time Call Center Representative
Overview
We are seeking a dedicated Full-Time Call Center Representative – Work From Home located in Hampton, Virginia.
Responsibilities:
• Handle inbound and outbound calls to assist customers with inquiries, orders, and support
• Provide excellent customer service and ensure customer satisfaction
• Document and update customer interactions accurately in the system
• Troubleshoot basic issues and escalate complex concerns appropriately
• Maintain knowledge of products and company policies
Skills Needed:
• Strong communication and active listening skills
• Ability to work independently and manage time effectively
• Problem-solving mindset and adaptability
• Basic computer skills and proficiency with CRM tools
Benefits:
• Work from home with flexible scheduling
• Competitive pay and performance bonuses
• Paid training and ongoing support
• Health, dental, and vision insurance options
• Paid time off and holidays
Emploment Location
Hampton, Virginia
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