Experienced Quality Control Standards Data Analyst – Remote Work From Home Opportunity with Southwest Airlines

Introduction to Southwest Airlines

Southwest Airlines is a renowned leader in the aviation industry, committed to providing exceptional customer service, maintaining a strong safety record, and fostering a culture of innovation and growth. As a company that values diversity, equity, and inclusion, we strive to create a workplace that reflects the communities we serve. Our mission is to connect people to what's important in their lives through friendly, reliable, and low-cost air travel, while having fun and developing our employees as future professionals.

Job Overview

We are seeking a highly motivated and detail-oriented Quality Control Standards Data Analyst to join our team as an intern. As a key member of the Quality Control Strategies and Guidelines Group, you will play a vital role in driving a culture of safety, efficiency, and innovation by identifying statistical trends and performance metrics to improve the Quality Control division. This is a remote work-from-home opportunity, with the possibility of working on-site at our corporate campus in Dallas, TX, for certain events and activities.

Key Responsibilities

• Perform and assist others in the Quality Control team in timely data collection, validation, and root cause analysis on data elements
• Help create and present results from complex data and analysis for both technical and non-technical stakeholders and leaders
• Assist in investigating critical ad-hoc requests resulting from emerging support issues and provide analytical responses to enable senior management to make informed business decisions while balancing existing project responsibility
• Presentation of insights, trends, and potential recommendations using data visualization tools to facilitate stakeholder understanding
• Help create and deliver specific queries to pull and integrate data from various sources, establishing the cadence, and validating the necessity of the data requirements
• Identify irregularities in processes through audits/surveys and communicate findings to the team
• Evaluate the effectiveness of processes and procedures by monitoring for trends and discrepancies
• Ensure that a compliance mindset is at the center of every decision
• May perform other work duties as directed by the Team Leader

Essential Qualifications

• Bachelor's degree in a related field
• Strong ability to collect, organize, analyze critical amounts of data with attention to detail and accuracy
• Effective communication and presentation skills, both written and verbal
• Ability to assess business issues, identify opportunities for data needs, and interpret resulting metrics
• Proficiency in Microsoft Office
• Knowledge of data visualization tools and capabilities, such as Tableau, Alteryx, and QuickBase, is preferred
• Ability to grasp the issue, summarize, and perform root cause analysis on data, and provide recommendations using logic and reasoning

Preferred Qualifications

• Past internship, capstone projects, and research coursework experience is preferred
• Ability to work effectively in a strong support/team-oriented environment
• Ability to commit to responsibilities independently and be a self-motivated individual
• Past internship experience in a related field is preferred
• Ability to manage sensitive and confidential information appropriately

Career Growth Opportunities and Learning Benefits

At Southwest Airlines, we are committed to providing our employees with opportunities for growth, development, and learning. As a Quality Control Standards Data Analyst intern, you will have the chance to work on exciting projects, collaborate with experienced professionals, and develop valuable skills that will benefit your future career. Our company offers a range of training programs, mentorship opportunities, and education assistance to help you achieve your goals.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, empathy, and inclusivity. We value diversity and promote a workplace that is welcoming and supportive of all employees. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals. We offer a range of benefits, including flexible work arrangements, employee recognition programs, and access to exclusive discounts and perks.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). You will also receive any necessary equipment, such as a computer, for the internship. Our company is committed to providing a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.

Conclusion

If you are a motivated and detail-oriented individual with a passion for data analysis and quality control, we encourage you to apply for this exciting opportunity. As a Quality Control Standards Data Analyst intern with Southwest Airlines, you will have the chance to work on challenging projects, develop valuable skills, and contribute to the success of our company. Don't miss out on this opportunity to join our team and start your career with a leader in the aviation industry. Apply now and take the first step towards an exciting and rewarding career with Southwest Airlines.

Apply now and join our team as a Quality Control Standards Data Analyst intern!