**Experienced Data Entry Specialist – Live Chat Support, Remote Work Opportunity with Netflix**
About Netflix
Netflix is one of the world's leading entertainment services, with 247 million paid memberships in over 190 countries. Our mission is to entertain, inform, and inspire our members, providing a vast library of TV shows, movies, and video games across a wide range of genres and languages. With a commitment to innovation and customer satisfaction, we strive to deliver exceptional experiences to our members, every time, anywhere.
Join Our Team
As Netflix continues to grow globally, we're seeking the best and brightest talent to scale with our expansion. We're excited to announce a new opportunity for a Data Entry Specialist to join our team in the Philippines. This role will be primarily based in our local office and will interact with the Finance and Payroll team in APAC. If you're organized, detail-oriented, and possess excellent communication skills, we want to hear from you!
About the Role
We're looking for a highly skilled Data Entry Specialist to provide timely and accurate data entry support via live chat interactions. As a key member of our team, you'll be responsible for inputting and updating customer information and account details with precision, responding promptly to customer inquiries, and resolving any issues or concerns efficiently. You'll also collaborate with team members to ensure data accuracy and consistency, adhering to company policies and procedures while maintaining confidentiality.
Key Responsibilities:
- Provide timely and accurate data entry support via live chat interactions.
- Input and update customer information and account details with precision.
- Respond promptly to customer inquiries and resolve any issues or concerns efficiently.
- Collaborate with team members to ensure data accuracy and consistency.
- Adhere to company policies and procedures while maintaining confidentiality.
Essential Qualifications:
We're looking for candidates with the following qualifications:
- Education: High school diploma or equivalent required; additional education or training in data entry is a plus.
- Experience: Proven experience in data entry or a related field.
- Skills: Excellent typing skills with a high level of accuracy and attention to detail, strong communication skills (written and verbal), and ability to multitask and prioritize tasks effectively.
- Technical Requirements: Proficiency in using computer systems and software, including live chat platforms.
Preferred Qualifications:
We're looking for candidates with the following preferred qualifications:
- Experience: Prior experience in customer service or data entry roles.
- Familiarity: Familiarity with Netflix services and products is advantageous.
- Reliability: Reliable internet connection and a quiet workspace conducive to remote work.
- Availability: Availability to work flexible hours, including evenings and weekends if needed.
Benefits of Working with Netflix
We offer a range of benefits to our employees, including:
- Competitive Hourly Rate: $40 per hour.
- Remote Work Opportunity: Flexible scheduling and remote work options.
- Career Advancement Opportunities: Opportunities for career advancement and professional development.
- Employee Benefits: Access to Netflix employee benefits, including health insurance, retirement plans, and more.
- Collaborative Work Environment: Collaborative and inclusive work environment with a focus on diversity and inclusion.
Join Our Team Today!
If you're a motivated and detail-oriented individual with excellent communication skills, we want to hear from you! Apply now to become part of our dynamic team and enjoy the flexibility and convenience of remote work.
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