Experienced Amazon Account Manager for Retail Marketplaces – E-commerce Growth Strategist and Team Leader

Introduction to Acadia.io and the Role

Acadia.io, a modern media and growth agency, is seeking an experienced Amazon Account Manager for Retail Marketplaces to join our dynamic team. As a winner of the 2022 Best Places to Work award by The Atlanta Business Chronicle and recognized as the Small Ad Agency of the Year by AdAge, we pride ourselves on our agile agency environment and "roll up your sleeves" mentality. Our core values of Can-Do, Curiosity, Candor, and Community drive our mission to help clients and coworkers reach their fullest potential. As an Amazon Account Manager for Retail Marketplaces, you will be the primary contact for assigned clients, managing a small team of specialists to execute customized account management and growth plans on Amazon, Walmart, Target, and other retail marketplaces.

Key Responsibilities

• Develop and implement comprehensive strategies for brands new to Amazon and established brands seeking progressive growth or solutions to business challenges
• Manage a small team of specialists, including Operation Specialists and Account Strategists, to execute client account plans
• Collaborate with internal teams, including retail media, to define aligned strategies and drive client growth
• Communicate effectively with clients, presenting results, activities, and planned tactics, and identifying opportunities for growth and new services
• Stay up-to-date with industry trends and developments, applying this knowledge to drive growth across retail marketplaces
• Contribute to the company-owned blog and participate in live events, sharing expertise on Amazon and retail marketplaces

A Week in the Life of an Amazon Account Manager for Retail Marketplaces

A typical week in this role is challenging and rewarding, with a focus on operational performance, communication, collaboration, innovation, reporting, and thought leadership. You will work closely with your team to delegate tasks, navigate high-level strategies, and present results to clients. You will also have the opportunity to collaborate with colleagues, exchange experiences, and coordinate with team members working on other aspects of client business.

Essential Qualifications

• Proven track record in managing the quality and timely deployment of deliverables associated with client account strategies
• Strong communication skills, with the ability to navigate challenges professionally and reach ideal outcomes
• Experience working in a collaborative team culture, with the ability to coordinate several projects simultaneously
• Ability to identify opportunities for client growth and new services for existing markets
• Amazon Seller Central/Vendor Central and online marketing experience
• Strong written and verbal communication skills, with the ability to develop rapport with others and deliver information with clarity
• Organizational skills, with the ability to manage time and delegate work to others effectively
• Management skills, with the ability to coach, empower, and delegate tasks to team members

Preferred Qualifications

• Experience working with retail marketplaces, including Walmart and Target
• Knowledge of e-commerce growth strategies and tactics
• Experience with data analysis and reporting tools
• Strong problem-solving skills, with the ability to think critically and creatively
• Ability to work in a fast-paced environment, with a focus on results and growth

Career Growth Opportunities and Learning Benefits

At Acadia.io, we are committed to the growth and development of our employees. As an Amazon Account Manager for Retail Marketplaces, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our clients. We offer a range of learning benefits, including education reimbursements, opportunities for growth, and a monthly technology stipend.

Work Environment and Company Culture

Our work environment is dynamic and collaborative, with a focus on creativity, risk-taking, and growth. We believe in fostering a positive and inclusive company culture, with a commitment to diversity, equity, and inclusion. Our team is passionate about delivering exceptional results, and we are looking for talented individuals who share our values and are committed to making a difference.

Compensation, Perks, and Benefits

We offer a competitive salary, paid holidays, paid vacation and sick time, and a range of benefits, including medical, dental, and vision insurance, a 401(k) plan, and education reimbursements. We also offer flexible working hours, a monthly technology stipend, and a $50 monthly wellness reimbursement.

How to Apply

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply. Our interview process consists of three virtual interviews and a brief technical assessment for successful candidates. We will also ask for two to three professional references from past employers when making our offer.

Conclusion

As an Amazon Account Manager for Retail Marketplaces at Acadia.io, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our clients. If you are a lifelong learner with a strong drive for results, we encourage you to apply for this exciting opportunity. Join our team and become a part of a dynamic and collaborative work environment that is committed to delivering exceptional results and making a difference in the industry.