**Experienced Full Stack Data Entry Specialist – Live Chat, Remote Application Development**
Are you a highly motivated and detail-oriented individual with a passion for data analysis and customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively with cross-functional teams? If so, we invite you to join our dynamic team at American Express as a Full Stack Data Entry Specialist.
**About American Express**
As a global leader in the financial services industry, American Express is committed to delivering exceptional customer experiences and innovative solutions that drive business growth. Our company culture values diversity, inclusivity, and employee well-being, providing a supportive and dynamic work environment that fosters creativity, collaboration, and career growth.
**Job Summary**
As a Full Stack Data Entry Specialist, you will play a critical role in supporting our business teams by collecting, processing, and analyzing large datasets to inform business decisions. You will work closely with our Utility Teams, Voice of the Customer (VOC) teams, and other stakeholders to identify commercial enterprise needs and develop innovative solutions that drive business growth. This is a remote opportunity that offers a competitive hourly rate of $35, flexible work arrangements, and opportunities for career growth and advancement.
**Key Responsibilities**
* Collaborate with Utility Teams to outline, body, and capture commercial enterprise needs, leveraging VOC methods to inform business decisions
* Grow information on VOC methods and leverage the same to outline and transform facts within our Cornerstone Large Data Platform
* Design and build robust record model architecture to aid fulfilling statistics processing and standardized metric definitions
* Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring information is first-rate and accurate through intensive testing at variable and use case degree
* Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
* Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools
* Proactively pick out and automate guide obligations to improve best and efficiency
* Operate carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique
**Essential Qualifications**
* 3+ years of hands-on experience in Hive/Hadoop, Pyspark, Python, Shell Scripting languages, development launch management, and troubleshooting understanding for information pushed tasks
* Experience in customer service or data entry roles preferred
* Excellent typing speed and accuracy
* Strong communication skills, both written and verbal
* Ability to multitask and prioritize in a fast-paced environment
* Proficiency in using computer applications and navigating online systems
* Flexible availability to work varying shifts as needed
**Preferred Qualifications**
* Experience with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
* Familiarity with data analysis and visualization tools, such as Tableau or Power BI
* Experience with automation tools, such as Selenium or Appium
* Knowledge of cloud-based platforms, such as AWS or Azure
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and collaboration skills
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Ability to adapt to changing priorities and deadlines
* Proficiency in using computer applications and navigating online systems
* Experience with data analysis and visualization tools, such as Tableau or Power BI
**Career Growth Opportunities and Learning Benefits**
* Opportunities for career growth and advancement within American Express
* Access to comprehensive training and support resources
* Potential for professional development and certification in data analysis and visualization tools
* Collaborative and dynamic work environment that fosters creativity, innovation, and learning
**Work Environment and Company Culture**
* Remote work opportunity with the flexibility to work from home
* Flexible work arrangements to accommodate varying shifts and schedules
* Collaborative and dynamic work environment that fosters creativity, innovation, and learning
* Company culture values diversity, inclusivity, and employee well-being, providing a supportive and dynamic work environment
**Compensation, Perks, and Benefits**
* Competitive hourly rate of $35
* Remote work opportunity with the flexibility to work from home
* Access to comprehensive training and support resources
* Potential for career growth and advancement within American Express
* Eligibility for employee benefits, such as healthcare, retirement plans, and more
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data analysis and customer service, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or experience.
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