Experienced Full Stack Social Media Customer Support Specialist – Remote Job Opportunity for Business Results Expert

About the Role

Are you a highly motivated and results-driven professional with a passion for delivering exceptional customer experiences? Do you have a strong background in sales, technical sales, marketing, communications, licensing, or channel/business development? If so, we invite you to apply for the exciting opportunity to join our team as a Business Results Expert at Microsoft.

About the Company

Microsoft is a global leader in the technology industry, committed to empowering every individual and organization on the planet to achieve more. Our mission is to create a culture of inclusion, respect, and responsibility, where everyone can thrive and grow. As a Business Results Expert, you will play a critical role in helping our clients achieve their business objectives through innovative solutions and strategic partnerships.

Job Summary

We are seeking a highly skilled and experienced Business Results Expert to join our US Enterprise team. As a key member of our team, you will be responsible for working closely with our clients to understand their business needs, identify opportunities for growth, and develop tailored solutions to drive business results. You will work collaboratively with our sales teams, product groups, and industry partners to deliver exceptional customer experiences and drive business outcomes.

Key Responsibilities

* Develop and execute a 3-to-5-year Business Case for Digital Transformation with our clients, in collaboration with our ecosystem of partners and industry leaders. * Work closely with our field sales teams to identify and validate clients' ideal business results, evaluate the value, identify capacity needs, and assess the clients' development level. * Model the scenarios of financial impact and develop a comprehensive understanding of the clients' business environment. * Execute Solution Evaluations to ensure that our solutions are a strong match for the clients' current technology landscape, driving adoption and success. * Apply our Client Business Results (CBO) process and work closely with America's Regional VPs (RVP), Account Group Unit (ATU) Head managers, and Overall Business Industry Leads and Team leads (SMEs) to ensure space mastery. * Support and lead meetings and presentations to executives, board members, and other key stakeholders.

Essential Qualifications

* Bachelor's degree in IT, Business, Finance, or a related field, AND 6+ years of sales, technical sales, marketing, communications, licensing, or channel/business development experience. * Or, Important certifications from Microsoft or competitive platforms, AND 5+ years of sales, technical sales, marketing, communications, licensing, or channel/business development experience. * Or, 8+ years of sales, technical sales, marketing, communications, licensing, or channel/business development experience. * Or, comparable experience.

Preferred Qualifications

* 12+ years of sales, technical sales, marketing, communications, licensing, or channel/business development experience. * Or, sales evaluation counseling, or related experience. * Or, 3+ years of experience with cross-functional responsibilities (e.g., project manager for critical projects with cross-functional/cross-country impact and enrollment). * Azure Essentials, Current Workplace Basics, or Elements certification(s), or other related autonomous cloud certifications. * Solution Evaluation IC5 - The average base salary range for this role across the U.S. is USD $122,400 - $216,500 per year. There is an alternate range relevant to specific work areas, within the San Francisco Bay Area and New York City metropolitan area, and the average base salary range for this role in those areas is USD $166,100 - $235,000 per year.

Skills and Competencies

* Strong business acumen and understanding of the technology industry. * Excellent communication, presentation, and interpersonal skills. * Ability to work collaboratively with cross-functional teams and stakeholders. * Strong analytical and problem-solving skills. * Ability to think creatively and develop innovative solutions. * Strong understanding of sales, marketing, and business development principles. * Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

Career Growth Opportunities and Learning Benefits

As a Business Results Expert at Microsoft, you will have the opportunity to work on high-impact projects, develop your skills and expertise, and advance your career in a dynamic and supportive environment. We offer a range of training and development programs, including: * Microsoft's Leadership Development Program * Microsoft's Technical Sales Training Program * Microsoft's Business Development Training Program * Microsoft's Cloud Computing Training Program

Work Environment and Company Culture

Microsoft is committed to creating a culture of inclusion, respect, and responsibility, where everyone can thrive and grow. We offer a range of benefits and perks, including: * Flexible work arrangements and remote work options * Comprehensive health and wellness programs * Competitive salary and benefits package * Opportunities for professional development and career growth * Collaborative and supportive work environment

Compensation, Perks, and Benefits

The average base salary range for this role across the U.S. is USD $122,400 - $216,500 per year. There is an alternate range relevant to specific work areas, within the San Francisco Bay Area and New York City metropolitan area, and the average base salary range for this role in those areas is USD $166,100 - $235,000 per year. Certain jobs may be eligible for benefits and other pay. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

How to Apply

If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant certifications or documentation. Apply Now!

Top 10 Interview Questions

* Can you tell us about yourself? * What interests you about this position? * What are your strengths? * What are your weaknesses? * Can you give an example of a time when you solved a problem creatively? * How do you handle stress and pressure? * How would you describe your work style? * Can you tell us about a time when you had to work with a difficult colleague or supervisor? * How do you stay organized and prioritize tasks? * What are your long-term career goals?

Required Documents

* Qualifications certificate with mark sheets * Passport size photographs * Signature Note: The above job description is a rewritten version of the original job posting, with a focus on making it more engaging, professional, and unique. The total word count is approximately 1000 words. Apply for this job