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Client Support Specialist - Remote Insurance Customer Service Representative with Uncapped Earning Potential and Flexible Scheduling

Remote, USA Full-time Posted 2025-11-03

Join the Team: Client Support Specialist - Remote Opportunity with AO South

Are you a motivated and customer-focused individual looking for a rewarding career in insurance customer service? Do you want to work from the comfort of your own home and enjoy a healthy work-life balance? Look no further than AO South, a leading provider of life insurance in the U.S. We're seeking a highly skilled Client Support Specialist to join our team of remote insurance customer service representatives. As a Client Support Specialist, you will have the opportunity to work with current and potential clients, delivering exceptional service and demonstrating in-depth knowledge of our insurance products.

About AO South

AO South is a trusted company with over 70 years of experience in providing life insurance solutions to families, veterans, labor unions, and associations. Our mission is to protect working-class families and provide peace of mind through tailored insurance solutions. We're committed to making a positive impact in all our interactions, and we believe in guiding our employees to succeed both professionally and personally.

Job Highlights

  • Compensation: Competitive salary with uncapped earning potential and weekly pay
  • Start Date: Immediate openings available
  • Location: Remote (work from anywhere in the U.S.)
  • Employment Type: Full-time
  • Flexibility: Flexible scheduling with a healthy work-life balance

Key Responsibilities

As a Client Support Specialist, you will be responsible for:

  • Hosting virtual meetings via Zoom to assess and discuss the insurance needs of individuals and families
  • Guiding clients through the enrollment process, offering advice, assistance, and solutions to meet their financial protection goals
  • Addressing client inquiries and concerns, providing timely responses and expert advice
  • Collaborating with your team to ensure seamless and efficient enrollment processes
  • Managing and maintaining detailed records of client interactions and enrollment documentation, ensuring accuracy and compliance

Essential Qualifications

To be successful in this role, you will need:

  • Coachability: Open to feedback and eager to grow within the role
  • Strong work ethic: Driven to achieve goals and deliver results
  • Excellent time management: Able to organize and prioritize tasks effectively
  • Outstanding communication skills: Active listening and interpersonal skills to build strong client relationships
  • Self-motivated and reliable: Able to work independently in a remote environment
  • Technology proficiency: Must have a Windows laptop/PC, reliable internet access, and a working camera

Preferred Qualifications

We prefer candidates with:

  • Previous experience in insurance customer service or a related field
  • Knowledge of insurance products and services
  • Experience with Zoom or other virtual meeting platforms

What We Offer

At AO South, we offer a range of benefits and perks, including:

  • Fully remote: Work from anywhere in the U.S.
  • Uncapped income: Unlimited earning potential with weekly pay and performance bonuses
  • Warm leads: No cold calling required
  • No overhead costs: Focus on your clients without financial burdens
  • Top agent incentives: Earn rewards for top performance through our incentive programs
  • Union representation: Membership in OPEIU Local 277
  • Stability and reputation: Join a trusted company with over 70 years of experience and a strong commitment to member satisfaction

Career Growth Opportunities and Learning Benefits

At AO South, we're committed to helping our employees succeed both professionally and personally. We offer:

  • Comprehensive training: Get up-to-speed on our insurance products and services
  • Ongoing support: Regular coaching and feedback to help you grow in your role
  • Career advancement opportunities: Opportunities to move up within the company

Work Environment and Company Culture

At AO South, we pride ourselves on a positive and supportive company culture. We:

  • Value work-life balance: Flexible scheduling to ensure a healthy balance between work and personal life
  • Encourage teamwork: Collaborative and supportive team environment
  • Foster growth and development: Opportunities for professional growth and development

How to Apply

If you're a motivated and customer-focused individual looking for a rewarding career in insurance customer service, apply today! Please note that we are currently only hiring U.S. citizens or individuals legally authorized to work in the U.S.

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Conclusion

Don't miss out on this opportunity to join our team as a Client Support Specialist. With uncapped earning potential, flexible scheduling, and a supportive company culture, this is a role you won't want to miss. Apply today and start making a difference with AO South!

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