Director of Academic Success - North Shore Community College: Empowering Student Achievement through Innovative Support Services

Transforming Lives through Education: Join North Shore Community College as Director of Academic Success

North Shore Community College, a renowned institution dedicated to fostering academic excellence and student success, is seeking an exceptional leader to spearhead its academic support initiatives as the Director of Academic Success. As a pivotal member of the Academic and Student Development team, this role will drive the development and implementation of comprehensive academic support services, empowering students to achieve their full potential.

About North Shore Community College

North Shore Community College is a vibrant and inclusive community of learners, committed to providing high-quality education and support services to students from diverse backgrounds. With campuses in Lynn and Danvers, Massachusetts, the college offers a range of academic programs, certificate courses, and workforce development initiatives. As an affirmative action/equal opportunity employer, North Shore Community College values diversity, equity, and inclusion, and is dedicated to creating a welcoming and supportive environment for all students, faculty, and staff.

Key Responsibilities: Driving Academic Success through Innovative Support Services

• Develop and implement a strategic vision for academic success and support services, including tutoring, academic coaching, and mentorship programs, under the direction of the Dean of Academic and Student Development.
• Oversee the day-to-day operations of tutoring and academic support services, including managing multiple locations (Lynn, Danvers, and virtual), programs, and staff.
• Create and implement a Peer Mentorship Program and an Academic Coaching Program, obtaining CRLA International Peer Educator Training Program Certification.
• Develop and lead a Supplemental Instruction Program (SI) to embed SI leaders in high DFW courses, promoting student success and academic achievement.
• Centralize and coordinate college-wide tutoring efforts, including TRIO, SUCCESS Fund Initiatives, and STEM programs.
• Manage the hiring, training, scheduling, and evaluation of Coordinators, Professional Tutors, Peer Tutors, and other academic success personnel.
• Provide training and regular professional development for tutors, ensuring high-quality support services for both on-site and remote learners.
• Collaborate with divisional Academic Deans to promote tutoring and academic support services effectiveness for various classes, especially DFW courses.
• Oversee the College's CRLA tutor training program, including coordination of CRLA training sessions and maintenance of records for students completing CRLA training and certification.
• Assess students' academic progress and success, reporting results and informing data-driven decision-making.

Requirements: Qualifications and Skills for Success

To excel as the Director of Academic Success, you will need:

• A Master's degree in Education, English, or a relevant field; EdD or PhD preferred.
• Two years of full-time experience tutoring and/or teaching, or an equivalent combination of experience.
• Previous experience in Tutoring/Learning Center/Learning Commons management.
• Knowledge of CRLA certification process, regulations, and tutor training.
• Excellent interpersonal and communication skills, with the ability to build relationships across campus and foster positive collaborative community partnerships.
• A commitment to diversity, equity, and inclusion, with established ability to work with and advocate for traditionally underserved students.
• Competence in leadership, planning, assessment, and budgeting.
• Strong knowledge of Microsoft products, Banner software, and Navigate experience (a plus).
• Bilingual in English and Spanish (preferred).

What We Offer: A Supportive and Inclusive Work Environment

As a member of the North Shore Community College team, you will enjoy:

• A competitive salary range of $85,000 - $90,000, commensurate with experience and education.
• A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A dynamic and supportive work environment, with opportunities for professional growth and development.
• A commitment to diversity, equity, and inclusion, with a welcoming and inclusive campus culture.
• Opportunities to make a meaningful impact on student success and academic achievement.

Career Growth and Learning Benefits

As the Director of Academic Success, you will have opportunities to:

• Develop and implement innovative academic support services, driving student success and academic achievement.
• Collaborate with faculty, staff, and students to create a supportive and inclusive learning environment.
• Participate in professional development opportunities, enhancing your leadership, planning, and assessment skills.
• Contribute to the college's strategic planning and decision-making processes.

Join Our Team: Empowering Student Success

If you are a dedicated and passionate education professional, committed to empowering student success, we encourage you to apply for this exciting opportunity. Please submit a resume and cover letter, indicating how your experience matches the requirements of the position. Resumes will be given priority if submitted by October 20, 2023.

North Shore Community College is an affirmative action/equal opportunity employer, committed to creating a diverse and inclusive community. We welcome applications from qualified candidates who share our commitment to student success and academic excellence.

Don't miss out on this exciting role. We look forward to hearing from you. Apply now!