FedEx is currently hiring for part-time Live Chat Support Representatives to work remotely from home. This opportunity is ideal for individuals who excel at virtual communication, have strong attention to detail, and are seeking flexible, remote work with a reputable global company.
Whether you're a student, caregiver, freelancer, or simply looking for supplemental income, we encourage individuals from all walks of life to apply—including those with no previous customer service experience.
About the Position:
As a Live Chat Support Representative, you'll assist customers in real-time through our online messaging system. Your role is to help resolve basic issues, answer questions, and provide information about shipments, services, and policies—without phone calls.
Responsibilities:
Manage multiple live chat conversations simultaneously
Respond to customer questions clearly and promptly
Troubleshoot basic service issues using provided resources
Escalate complex queries to appropriate departments
Maintain professionalism, empathy, and accuracy in each interaction
Follow all remote security and communication guidelines
Qualifications:
No degree required
Strong written communication and reading comprehension skills
Comfortable using a computer and navigating multiple web tools
Dependable and able to work independently from home
Previous remote work or chat support experience is a plus but not required
Who Should Apply:
Entry-level job seekers
Career switchers and students
Stay-at-home parents, caregivers, and military spouses
Members of the LGBTQ+ community, veterans, and individuals with disabilities
Anyone seeking a flexible, professional work-from-home role
Perks & Pay:
$28–$30 per hour (part-time)
Flexible remote work schedule
Paid virtual training
Growth and promotion opportunities
Work-from-anywhere (within the U.S.)
Diversity & Inclusion:
FedEx is committed to creating a workforce that reflects the diverse communities we serve. We proudly support inclusive hiring practices and value the unique perspectives that come from different backgrounds, experiences, and identities.
How to Apply:
Click through to our virtual hiring portal to apply today. After submission, selected candidates will be contacted for a short chat-based assessment and remote onboarding process.