Manager - ISO Delivery and Operations for a Fast-Growing SaaS Security Compliance Company (Remote, EMEA or US)

Transforming the Industry with Innovation at Thoropass

At Thoropass, we're on a mission to revolutionize an industry known for its stagnation by embracing innovation and collaboration. Our team is comprised of entrepreneurial individuals with a passion for action, a curiosity for learning, and a drive to grow both personally and professionally. By uniting talented people, we're creating something truly remarkable for our customers and team members alike.

About Thoropass and Our Mission

Thoropass is a pioneering company that combines intuitive software with expert guidance to help SaaS companies navigate the complexities of security compliance, security audits, and enterprise procurement security diligence. Our platform enables companies to adopt stage-appropriate compliance practices trusted by enterprises, reducing the time and costs associated with security audits by 50% or more.

As a rapidly expanding team based in New York, we were founded in May 2019 and secured Series C funding in November 2022. Our investors include renowned firms such as J.P. Morgan, PayPal Ventures, Fin Capital, Centana, and Bain Capital. With dramatic growth in customers and revenue, we're poised for continued breakout success in 2023 and beyond.

The Role: Manager - ISO Delivery and Operations

We're seeking an experienced Manager - ISO Delivery and Operations to join our team. As a key member of our organization, you will be responsible for developing and driving the customer journey, owning ISO operations, and establishing KPIs to report to leadership. This is a fantastic opportunity to make a meaningful impact on our company's growth and success.

Key Responsibilities

• Develop and drive the customer journey, owning ISO operations and establishing KPIs to report to leadership
• Build new ISO frameworks and experiences within the Thoropass platform, enhancing our product offerings
• Cultivate and facilitate partnerships with our preferred ISO certification body vendors, ensuring seamless collaboration
• Interface cross-functionally throughout the organization to improve the integrated audit experience, driving efficiency and effectiveness
• Support ISO certification audits for emerging technology companies, leveraging your expertise to ensure successful outcomes
• Develop processes to execute ISO certification audits at scale, streamlining our operations and improving customer satisfaction
• Maintain an in-depth understanding of Thoropass' software platform and products, identifying opportunities to improve and expand our offerings
• Assist with new product development by suggesting features and surfacing customer feedback, driving innovation and growth

Essential Qualifications

To succeed in this role, you should possess:

• Expert-level understanding of ISO 27001 and the logical flow of the standard, with a deep knowledge of information security audits
• Understanding of ISO 27701, ISO 27017, ISO 27018, and ISO 42001, with the ability to apply this knowledge in a practical context
• Familiarity with advanced cloud technologies, including AWS, GCP, and Azure, and their role in modern information security
• Comfort interacting with customers, with excellent problem-solving and analytical skills to address complex issues
• Ability to address best practice information security questions in a clear and concise manner, both verbally and in writing
• A helpful and professional attitude, with a strong sense of curiosity to solve problems and drive innovation
• Minimum of five years of experience with information security audits within an audit or consulting firm, with a proven track record of success

Preferred Qualifications

To further enhance your application, you may also possess:

• CISSP, CISA, CISM, or other equivalent technical certifications, such as AWS Solutions Architect, demonstrating your expertise and commitment to the field

What We Offer

At Thoropass, we're committed to providing a comprehensive compensation package that reflects our appreciation for your skills and experience. Our benefits include:

• A competitive salary ranging from $125,000 to $195,000, commensurate with your experience and qualifications
• Employer-sponsored health, vision, and dental care, ensuring your well-being and peace of mind
• Early equity in a fast-growing company, providing a potential long-term investment in your future
• Unlimited PTO, allowing you to maintain a healthy work-life balance and recharge when needed
• Home office equipment stipend, supporting your remote work setup and ensuring you have the tools you need to succeed
• Monthly wellness and WiFi stipend, promoting your overall well-being and connectivity

Career Growth and Learning Opportunities

At Thoropass, we're dedicated to fostering a culture of growth and development. As a Manager - ISO Delivery and Operations, you'll have the opportunity to:

• Develop your skills and expertise in a rapidly evolving industry, staying ahead of the curve and driving innovation
• Collaborate with cross-functional teams, expanding your knowledge and network across the organization
• Take on new challenges and responsibilities, driving your career forward and contributing to the company's success

Our Culture and Work Environment

At Thoropass, we pride ourselves on our collaborative and entrepreneurial culture. As a remote team member, you'll be part of a dynamic and supportive community that values innovation, creativity, and mutual respect. We're committed to providing a work environment that's inclusive, flexible, and conducive to success.

Equal Opportunity and Diversity

Thoropass is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds, experiences, and perspectives, and we're dedicated to creating an environment that's free from bias and discrimination.

Ready to Join Our Team?

If you're a motivated and experienced professional looking to make a meaningful impact in the industry, we encourage you to apply for this exciting opportunity. Even if you don't meet every requirement, we want to hear from you! Our ideal candidate is someone who is authentic, innovative, and passionate about driving growth and success.

Don't miss this chance to join a fast-growing company that's transforming the industry. Apply now and become a part of our dynamic team!