Online Program Advisor and Administrative Assistant to the Dean in San Angelo, TX in Angelo State University (job Id: 1680925779)
Job title: Online Program Advisor and Administrative Assistant to the Dean
Company: Angelo State University
Job description: This position provides general office support to the Dean of Distance Education and the Instructional Designers in the Office of Distance Education. This position works with academic deans, department chairs, faculty, students, and other staff outside of Academic Affairs as needed. This position also provides academic advising for current or prospective students in online degree programs, and serves as ombudsman for online students seeking assistance with ASU services.
Typical Duties/Job Duties
1. Performs administrative support activities including assisting the dean in preparing and monitoring the office budget, processing business transactions such as budget, travel, purchasing, inventory control, maintaining office files, and managing work orders for various service requests for the office. Performs other office support activities including greeting visitors, answering phones, composing routine correspondence, making appointments, managing the office, filing paperwork, and receiving/distributing mail.
2. Provides academic advising to current and prospective students pursuing an online degree program or certificate. Some communication with online advisees may occur outside of normal business hours.
3. Responds to online student inquiries for assistance in a timely manner, serving as an ombudsman for online student problems or concerns. Connects online students with needed resources across campus, including online tutoring, financial aid, student accounts, online counseling services, library services, etc.
4. Arranges committee meetings related to distance education and keeps minutes for the dean.
5. Assists the dean, as appropriate, in providing accurate and timely information for decision making, including preparation of routine reports. Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of general office procedures and practices, including Microsoft Office applications
Knowledge of student information systems software, including Banner and Degree Works
Knowledge of degree requirements for online degree programs.
Knowledge of academic policies and regulations affecting online students, including transfer credit policies
Knowledge of student support services and after hours support available to online students.
Knowledge of basic business processes such as purchasing, personnel and payroll, travel reimbursement.
Skilled in in oral and written communication, and interpersonal relations
Skilled in the use of computers, copiers, printers and other office equipment.
Able to relate well with supervisor, students, faculty and staff, and visitors
Able to perform basic mathematical calculations
Ability to prepare correspondence and routine reports.
Ability to multi-task and keep tasks organized; work accurately with attention to detail.
Minimum Qualifications
Bachelor's degree in any field plus three years of experience in an administrative support role in higher education.
Preferred Qualifications
Physical Requirements
EEO Statement
Angelo State University is an equal opportunity employer and is committed to promoting and ensuring equal employment opportunity for all individuals without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status. In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at .
Remote No
Posting Detail Information
Expected salary: $40000 per year
Location: San Angelo, TX
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